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“The service I received as a first time customer was very satisfying. VERY friendly, knowledgeable, and professional They explained and demonstrated all issues with my vehicle, and I will look forward to a future return for further work.”
“I had a fantastic experience with Julie and Shawn at Fillback in Prairie! Answered any questions I had, shared so much information and personal experience. I did not feel rushed, and had options to choose from. Was very well taken care of with Fillback in Prairie, will be shopping with them again!”
“If anything could be called a diamond in the rough it would be this shop, unmatched when it comes to quality detail and customer service. He gives the same quality work for his smallest jobs that he does to his national award-winning restoration projects. Even if you far away it is well worth the drive to take anything to him.”
“Dinese and Tommy, either way that would have went you wouldnt have been happy. After looking at your profile it seems about everywhere you go you have something negative to say! The parts YOU supplied were wrong. And the only way I knew they were wrong was to take the caliper off, (rotors were wrong she orderd off rockauto ) so you had two options. Option A was to pay me to take it apart to confirm it was wrong, and put it Al back together still wrong and not being able to drive it…or B- was to pay me to put the correct rotors on from the parts store. It also NEEDED the RF brake hose. It NEEDED it. To respond to your comment “the brakes felt better before we took it there” I’m sure they did, when the brake pd was gone and it was metal on metal grabbing. Us not knowing how the pedal was when it came in on your old vehicle, we let you take it. Wouldn’t you think if it was THAT bad you’d have noticed before leaving the parking lot? Instead of a day or two later. Then you decide to bring it back and tell us we did our job wrong and you and your son are both at the same time yelling at Brad. And you tell us to fix i! So Brad asks you if you had done anything and you said yes, YOU put rear brakes in it. We pulled the vehicle in and glanced everything we did was correct, making sure there wasn’t an air pocket in the brake hose, Nothing else was needed done… BUT we looked into the rear and surprise. Both rear pads were jammed into the caliper brackets (had to pry them out they were so stuck) and the left rear caliper was locked up. The left rear caliper being it was not working ended up ruining the rock auto brake pads you installed so we ended up putting new rear brake pads in (NEEDED IT) and a caliper which it also needed to be safe and driveable like you wanted. Then when you come to pick your vehicle up your suprised you’d have to pay anything and make a very ignorant comment….so what does Brad do? he gives you your keys and asks you not to come back and charges you NOTHING.”
“My fiancé & I just bought our vehicle & it’s the second one I’ve bought from Fillbacks & I will always buy from Julie!! She listens to what you are looking for and what is important to have in your vehicle. Everyone there is super friendly but Julie is the sweetest ever!!”
“Was driving from Minneapolis to Davenport on a Thursday afternoon and about ten miles north of Guttenberg, acquired a passenger in the form of an extremely large bolt in my back right tire. Fortunately, the leak was slow enough that I was able to get into town, but it definitely needed to be addressed if I was going to continue my trip. David was able to provide a repair in no time at all - he got me in right away - and I was back on the road with little delay and lots of gratitude. So thankful for the hospitality and the speedy service. Appreciate the help!”
“Y’all! I got so stuck in the middle of a field in 3 feet of snow and Milo’s Towing came and legit saved the day! I was so stuck we didn’t think there was anyway they could get us out, but they did and we are so grateful. Then they helped me add air to the tire in subzero temps for our ride home! Best service we could have asked for, thank you!”
“I was in the area and needed a truck oil change while on a camping trip with my family. I contacted Pink's last minute to see if they could make something work. Although, they weren't able to get my truck in for service (completely understood). They did get me in touch with another local shop that was able to make it happen. Thank you for your customer service, even though I ended up going down the road to Milo's it is still very much appreciated! Highly recommend!”
“Very easy to work with! The finished product looks great! Would highly recommend! Hopefully we won't have to be a returning customer, but if that happens we will be back.”
“Boke down on the 4th of July. It was my honeymoon. One of the owners helped us out even though they were closed. Did way way more then the money I gave him. He said it was to much but it wasn't even close to the value of the service that my new wife and I got!!! Best place ever!!!”
“My daughter's pop-up got stuck halfway up during setup at Wyalusing State park. Called Brown's RV center, and service manager Kim, put us in contact with their tech Josh who was on a job nearby. Although Josh had a full schedule already for that Monday, he took the time to walk us through a number of trouble-shooting steps to identify the problem and to provide a solution so that we could continue with our camping trip. Josh was super and I would highly recommend Brown's for all your service needs.”
“My family and I were looking for a 3rd row vehicle. We previously owned a Subaru and were kind of set on another but open to options. Julie Simon and other Employees showed me the benefits of the new Chrysler/Jeep vehicles they had to offer that I wasnt aware of and didnt even really consider. Not only did they perform excellent customer service they made the whole process quick easy and saved us a good amount of money. We are now proud owners of 2023 Jeep Grand Cherokee L. Thank you Fillback CDJR!!!!”
“We needed tires and they told us how to order them in because they weren't in stock but they put them on..we did they got them and called 30 mins later we were on the road.”
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“Great service from start to finish. I needed a key programmed for a new to me vehicle in my possession. They were very clear on my pricing range and stayed on the lower end while getting it done a day early. Extremely happy with everything.”