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July 2024 by Allen Hahm
Extremely helpful staff I help fix a problem even though I'm a cellcom customer
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July 2024 by Shannon Margaret Brott
The store is great and they have great staff… please make sure when set up new accounts or transferring from another carrier that all online accounts are set up correctly at the store with staff…. So every is done at store including the streaming services…. Everything…. Getting done at home and through online is a pain and delays it even more …. 5 months later …. As a whole I do recommend the service.
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June 2024 by Jeff Gates
Good service. Quick turnaround!
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February 2024 by Becca V
If I could rate this carrier lower than dirt, I would. Gladly. It’s almost cult like how hard they make it to leave their service. Join at your own free will, just know, it’ll be your last carrier. Because they will never let you leave.
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January 2024 by Sterling Rachwal
I have Ben with Verizon with no complaint. I've had my account hack, and they were quick to resolve the issue. It took them a little time to rectify the issue because the hack was from another state. The order had to be stop before leaving the dock, which they did, and the law got involved. Anytime there's something not right, they let me know.
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December 2023 by Sherry Rasmussen
Inquired about new, upgraded phone. Good service!
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November 2023 by Nicole Van Dyke
Love this store!
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November 2023 by MARY LEE HENDRICKS
Terrible service we waited an hour and 45 min.
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October 2023 by Billy Forrest
If you’re looking for someone who is disinterested in helping you to the point of lying and when you point out a lie they just tell another obvious lie in an effort to just get you to leave and not be his problem, Connor is your man.
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October 2023 by Griff Weber
Xavier was fun informative explained things clearly and reiterated things if I didn't understand. I was confident in today's purchase
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October 2023 by michele weissinger
Very helpful staff
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October 2023 by Jolene Parker- Flores
Stopped in at this location to ask about a promotion that Verizon had to offer. We were looking to upgrade our phones. Upon walking in we got skipped and our presence got ignored. Then there was a 2 hr wait. When talking to the manager regarding the promotion, he was rude and short tempered. I understand there was a wait, but we had a simple question and he would not answer. People in customer service really need to take training as to how to interact with the public and to have an open and diverse perspective about people. Being stereotyped is not ok!
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September 2023 by Schumacher Family
Our past two experiences at Verizon have been positive due to the fact that we worked with Brianna. Her technical expertise/ knowledge of product and genuine helpful personable nature made us feel at ease. Brianna made certain the customer was her main priority. She answered all our questions and walked us through all device setups. Her patience was a plus( as we all know Verizon visits can be long and intense.) Thanks again, Brianna!
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September 2023 by Elizabeth Spielbauer
Xavier was both knowledgeable and very helpful. We were able to get our issue resolved above and beyond our expectations and really appreciated the excellent service we received.
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August 2023 by GREGORY KIPP
Employee literally tried grabbing my phone out of my hand as I took a picture of him and my receipt for proof of my receipt that did not have the correct information I was looking for on it as they will not write their employee number on the receipt. Dude pretty much rode my back all the way out the front door. I am disabled with only one arm. Lucky for him. Manager did nothing to apologize. Verizon did nothing for me to view the video. Out of personal respect I will not post his picture.