The Heel Outlet Store is a highly regarded destination for shoe shopping, known for its exceptional customer service and attentive staff. Visitors have praised employees like Josh, Adrian T., and Maria for their ability to assist with specific needs, from selecting shoes for travel to recommending footwear based on individual foot conditions like arthritis. Shoppers have reported finding everything from replacement sandals to ideal boots, often accompanied by personalized fitting experiences. The store's atmosphere is welcoming, with cheerful staff eager to help customers discover the perfect footwear. Although there is a limited selection of kids' shoes due to a shift in focus, customers have still found great deals on various styles in the back room. Many have expressed their satisfaction with the shopping experience and have vowed to return, often highlighting the variety of options available and the helpful nature of the staff. The positive reviews indicate that The Heel Outlet Store is worth a visit for anyone seeking quality shoes and outstanding service in Green Bay.
This place is great. I felt very attended to and taken care of. Josh did a great job of scanning my feet and recommending boots based off my arthritis and the foot pain that comes with it. I will be returning
January 2025
Love my haflingers and new balance but disappointed on the socks overall though very pleased thank you 😀
September 2024
Adrian T. was amazing to work with! Best customer service I’ve had in a while. My husband and I are going to Italy and he helped us find amazing shoes for our trip! Highly recommend.
