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August 2024 by Claire Smith
We were here on Sunday because we accidentally knocked off our RV side mirror. We would have been stranded but Chris went above and beyond to fit a temporary side mirror on our RV so we could continue our trip. I would give 10 starts if I could!
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August 2024 by Jake Johnson
We were on a family trip and it was getting to be late evening when our pickup started to have issues. We found this O’Reillys and swung in and was greeted by an Andrew. He was nothing but pure amazing. Helped us test our battery and run an OBD diagnostic and we figured out what the issue was. I had most of the tools with and with his permission we tore into it in the parking lot. He came out with two speciality tools I needed to complete the job which made life a lot easier. 30 mins later we were loading up tools and heading back on the road for our trip across the states. I can't express enough how much Andrew helped us out. He was so nice, and you could genuinely tell he wanted nothing more than to help us out. He more than exceeded our expectations as a parts person.
I must say I wasn’t a huge O’Reilly customer before, but now I will be a loyal customer.
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June 2024 by Rachel Dunham
Wanted to get our A/C working again. I've never done that canister thing, neither has my hubby. But if you go to the Ashland store, I hope young man, Hunter, is there to help you! He was very helpful !
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April 2024 by Rollie Splittstoser
Just spoke to Mike and was so helpful finding correct part for my marine application!
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November 2023 by Travis Rollins
Mostly good people
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November 2023 by Joshua Holly
Very polite and helped me find what I needed quickly
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November 2023 by Kai Richards
Could work on customer service but all in all 4⭐️⭐️⭐️⭐️
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October 2023 by David Farrell
Sean replaced my headlight like a pro!
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August 2023 by Gabriel Cinca
Me and my family are from Chicago and we broke down hereDillon was of great help he helped us get back on the roadWhenever he didn’t have costumers he would come out and check on us often we really appreciate Dillon’s help
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November 2022 by Shannon Day
Good parts at good prices
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October 2022 by Andy Citarella
Wal-Mart doesn't sell my cabin filter so this worked out well.
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September 2022 by Chad Lampson
Had what I needed and was open when I needed it.
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September 2022 by John Vaillancourt
Always happy to help you!
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August 2022 by Richard Nelson
Very helpful employee who helped me match touch up paint to the car's paint.
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August 2022 by Albert Sims
A couple of weeks ago I was driving through Ashland pulling a popup camper. I was stopped by the State Patrol, who were very good themselves, because my brake and signal lights on the camper were not working. I pulled into O'Reilly Auto Parts in Ashland to replace the 7 pin connector. I was having significant issues trying to find the right wires to connect in the correct places on the new connector. Mike came out with his testers and we were able to trace the lines to get the new connector wired correctly. We found that the left signal blew a fuse in my pickup and we found and replaced that. Mike spent at least 50+ minutes helping me rewire the connector. He was absolutely awesome and extremely helpful. I might have eventually found the right wiring combination, but it would have taken a lot longer in the hot sun. Thank you Mike.
By the way, the left signal blew another fuse in my truck. Upon inspection when I got home that the wire for that light was exposed as it came through one of the grommets on the camper frame. We now have full lights on the camper.
Thank you again Mike. You were absolutely awesome!
