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October 2024 by Scott Holden
I wanted to take the time to thank Kaden and the entire team at Marthaler Honda of Ashland. I have been buying vehicles for years in the Duluth market and am going to tell you why you should consider Marthaler Honda for your next vehicle purchase: 1) This Dealership provides "DISNEY LEVEL" customer service! This service not only occurs during the sale, but after. I had a couple small concerns that I brought to Kaden and he and his team helped me to figure out a way forward that ensured I am a customer at this Dealership for life. 2) Unlike MOST car dealerships in Duluth, MN area, I was offered a fair amount for my trade in. In fact, they quoted me site unseen over the telephone and gave me the higher of the two numbers when I arrived at the Dealership. This is the FIRST time in 36 years of buying cars, I have EVER been treated so fair. 3) The optional service packages are by far the BEST I have EVER seen! I have always been old school and purchase undercoating for all my vehicles as liking in Northern Wisconsin and Minnesota can be hard on a vehicle. The process that Marthaler follows takes 3 days to ensure that things are done properly. I have NEVER had a process take more than a few hours to a day and as such, have had problems with the Duluth dealerships undercoating pealing off from time to time. The team at Marthaler does not apologize for their thorough and effective process as it is designed to last and truly protects your vehicle. I hope that anyone reading my review will reach out to Kaden and his team at Marthaler Honda and visit the dealership. I am at peace with my purchase and looking forward to doing more business with Kaden and his team as long as God allows me to walk the face of this earth. There are a lot of places a person can buy a car from, but there are very few that value and respect their customers the way the entire team does at Marthaler Honda of Ashland. I am happy to report that I have tried the rest and found the best in Marthaler Honda of Ashland, WI. Sincerely, Scott L. Holden
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October 2024 by Dan Swope
James Lynn helped us upgrade from our family car into something bigger, better, AND affordable!! He was extremely knowledgeable and kind, he took the time to explain all the details to us and put our minds at ease with our huge financial decision! These guys are great!! We’ll always come back!
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January 2024 by Page Rosenlund
I met with Tyler Marx and he was very friendly and helpful even though I was just looking.
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October 2023 by Laurie Collison
James was so helpful and nice I would recommend this to anybody and everybody
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October 2023 by Signe Larson
James at Marthaler Honda of Ashland was very attentive, funny, and personable. He made the process of buying a vehicle painless. I would definitely recommend Marthaler to anyone looking to purchase or sell a vehicle!
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August 2023 by jollywho 7
Bought our car almost exactly 1 year ago from Marthaler who assured us it was in "almost perfect condition, minus a bit of surface rust" . Que putting a couple thousand dollars into our newly purchased car ONLY to find out the sub frame is completely rusted out.Talked to multiple shops in the area who said it should have NEVER been sold. As it didn't rust like that in just a year.Went in to Marthaler, they put it on Lift, deemed car unsafe....They Offered us an embarrassing trade of a car with almost 120,000 miles more then our car, Dry rot tires, rusted breaks, ECT. Then the manager disappeared, no where to be found for questions. We felt very uncared for and left to fend for ourselves.I can tell you that our first car purchase in 17 years was a complete bust and we DON'T plan to use Marthaler Honda EVER AGAIN and WOULD NEVER RECOMMEND.0 stars
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August 2023 by Linda Gruntner
Had my car repaired in late May to the tune of $1255. Drove it that same day and the same “no power” problem that was supposedly fixed in late May occurred again so drove it back to the dealer. Mechanic says it now needs a part that is back ordered. Got a loaner after waiting 3 weeks for one that was unfortunately involved in an unavoidable accident. Have called a number of times regarding my car’s status and the timeframe for getting a loaner car and am getting nowhere with either. It has now been 6 plus weeks and I still have no car to drive.
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June 2023 by Tyler Turpin
A little delay in service but overall a good experience repairing my pinhole leak in my tire.
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June 2023 by Robert Bernie
These guys are the best! My wife and I were on a trip across Wisconsin and the UP and the battery to the remote for our CRV was dieing. We stopped in at the dealership and they replaced the batteries in both key remotes at no charge! Friendly, professional, and personable staff from the front door to the parts department. Highly recommend! Great Honda dealership!!
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May 2023 by Paul Belmas
Danny Bennett was a super helpful salesman and a great guy to work with providing the Honda Ridgeline with what I wanted, helped me hook up my iphone music, phone calling and how all the parts work. Thanks to all the sale staff. My drive home went well and my wife really likes it. Thanks again.
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April 2023 by morgan bresette
Great experience working withDanny Joe, great customer service.
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March 2023 by Bridgette Bigboy
Brandon Neveaux did an awesome job!! He will go above and beyond to help you find what you’re looking for. I highly recommend Brandon Neveaux!
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February 2023 by Scribbles
Had my timing belt done and the engine came back with no name on the engine cover. Also had my tires changed and one of the valve caps on one of the tires was gone.
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January 2023 by Bee Mac
Honest, respectful and so personable. They made a tedious and arduous process enjoyable. All the employees we encountered were very personable and extremely friendly. We also like to thank Katherine, Malari, and Eric for going beyond the normal to make us feel welcome and special.
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October 2022 by Ken Saari
Stopped in to look at a few options for my son, who will be 16 soon enough. Met with Brandon Neveaux; he greeted me as I walked in. He showed me several vehicles and answered my questions. It was a very professional and very relaxing experience. Thank you, Brandon Neveaux.
