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February 2024 by Molly K.
prescriptions are rarely filled on time & you have to jump through hoops to talk to an actual pharmacist on the phone. the drive through is also insane, i’ve had to wait as long as 45 minutes for my medication. i can tell the staff are exhausted and trying their hardest to keep up, i don’t blame them at all, but something needs to change on a corporate level - both for the customers and the staff.
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January 2024 by Katelyn Brumbaugh
NEVER send a script here. It simply will not get filled. I have been waiting on a prescription for days and they refuse to answer the phone and are “on break” when I’ve tried going in. Worst pharmacy I have ever had to deal with.
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January 2024 by Mary D
Horrible service. Never open weekends. Waiting 24 hrs + for prescriptions! Bye Walgreens.
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December 2023 by Justin K.
Worst Walgreens pharmacy I've ever been to. Save yourself the spike in blood pressure and go to a different Walgreens. Had questions for pharmacist and she didn't have answers. Stepped away to google it. Place is the worst.
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December 2023 by Miranda Meyers
If I could give zero stars, I would. They will tell you your script is available for pickup by calling texting emailing multiple times a day. When you go to pick it up they "have no record" of it. I called and they confused me with another caller and started discussing the wrong medications with me. If they cannot even keep phone calls straight what makes me think that they'll be able to handle filling the correct medications and dispersing them correctly. Rude employees every time. I moved my scripts somewhere else and I will never go to another walgreens ever.
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December 2023 by Katie Free
Literally would rather get punched in the face than ever deal with this pharmacy again. The last 4 prescriptions I had sent here weren’t even ready the same day even after being told it would be 1 or 2 hours. They constantly have the “pharmacist not on duty” sign up during open hours meaning the pharmacy is actually closed. You have to jump through hoops to speak to a human being on the phone, and then when you do, they are basically useless unless you wait and speak to a manager who will most likely suggest you get your script filled at a different location for various reasons. Save yourself the hassle and don’t send here to start with — you’ll end up happier, I promise. Also, my information is outdated with the phone number from several years ago even though I’ve updated it with them a handful of times, so I can’t even call to check the status of my prescription because the right number isn’t connected to my account. Just drove 30 minutes to pick something up and said they can’t do it till Monday even though it should have been ready 3 hours ago. Ugh…I could go on but my point was made.
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November 2023 by Robert Schimmelpfenning
Rx "ready at 3" . Arrived at 4, in drive thru lane until 430. (Rx not ready, it's like this every time). But this time I was in desperate need. "Rx will be ready in 10 minutes, go to the back of the line". "No, I will wait here". "No, move or police will be called."I waited, police were called, officer was nice. (By that time I had moved to the shorter line).Tomorrow I will be in-store in line at 830 am and I will wait. Need meds for chronic condition, and I have to go to work. But THEY DON'T CARE!
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November 2023 by Laurie E.
This walgreens has really declined. They have no hustle or compassion. I was told today that my prescription still was not ready, and it was called in 5 hours earlier. They were 800 prescriptions behind? How can any pharmacy be 800 prescriptions behind? Walgreens, get your crap together. Get this store some help; it's busy enough. Get another pharmacist in there and some techs that hustle. The lady that waited on me had two speeds; slow and stop. That is unacceptable. I'm moving my stuff after this incident; they don't seem to want your business and I can take it elsewhere
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November 2023 by George L.
Made an appointment online for the COVID vaccine and arrived five minutes early. Got in line - I was at the head of the line - and still was not helped for over 20 minutes. It's been over 30 minutes and I'm still waiting for the vaccine?!? Lots of people work here, but at least half of them are stocking and only one of the rest is doing customer service in the pharmacy. I will NEVER come back!!! Be aware: There is a 30 minute parking limit at this Walgreens too!
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October 2023 by Jennifer D.
Honestly, we switched to this Walgeeens from a slow and unorganized competitor years back. Service was great at this Walgreens and we loved the pharmacist. You could drive from the doctors office directly to this location and your meds would be ready. Sadly, this is no longer the case. My husband is going on his 6th day of waiting for a medication and my asthma inhaler prescription states (on the app) no date or time when it will be ready. And...there are NO pharmacy hours on Saturdays. frankly, this is unacceptable. If this is a payroll cut, find another budget to reduce. Smith Pharmacy in Little Chute is hands down amazing. I have transferred prescriptions there. Do better, Walgreens.
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October 2023 by David Kiley
Came in and they said they would text when the script was ready…. Went back 2 hours later because surely they would have filled it by now…. Sign was up saying that they were on lunch break…. Ok whatever I’ll come back later…. Came back a third time hours later at 6pm and the same out to lunch be back at 2pm sign was up. Judging by the pile on of bad reviews for this location I probably should have never sent the script there. Lesson learned
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October 2023 by William Kalbus
HUGE lines for Pharmacy. They cancelled all weekend hours and cut Pharmacy hours. DONE!!
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October 2023 by Mike Deshasier
Had 2:45 appointment for RSV vaccination. Arrived at 2:30. At least 15 people standing in line. 2 people working on one prescription. Customers stood in line 15 minutes. Did all my registration on line. Couldn’t seem to locate it. Now 3:30. 4 waiting for vaccinations. 3 had appointments before me. Goodbye Walgreens, hello CVS. What a zoo!!
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September 2023 by Cindy Kirk
Worse pharmacy ever. Filled half my prescription told me I could get the other half on the 9th. I went back 3 times and they still did not have my meds ready nor did they know what they had filled 2 weeks ago for me? The person looked at me like they did not understand what I was saying. Do they not have records of what they filled?They did try to give me someone else's medication? I find it hard to believe someone else that uses this particular pharmacy has the same name and same birthdate as me? Also they are too busy to give my prescription information to another pharmacy? Wow just wow how can these people operate a pharmacy?
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September 2023 by Monarch Butterfly
Oh my goodness what happened to this location or walgreens pharmacy in general.For starters the new hours...ugh. Could deal with that but now if I call and need to talk to someone I am, and I seriously am not exaggerating, on the phone for more than an hour listening to the we are sorry to keep you waiting ect....there are 2 callers ahead of you. This is the 3rd time in a month or so I have had this long wait time for a 2 minute (tops) conversation.Today was the last straw...my Dr. Called in an antibiotic...I hear nothing from walgreens so I call them at 330, was waiting till 430 before I was able to talk to someone. They don't have record of my rx called in. So my hr wait time was for nothing. Then I call the dr. They say they sent it in and the nurse said they are having serious problems with walgreens in general right now so she calls walgreens to make sure they got the script....so THEN they won't fill it because they are closing in 10 min and don't have time so they transfer it to walgreens on northland so now I have been dealing with them on the phone for 1 1/2 hrs. And my husband has been sitting there waiting for an hr. To pick it up for me. I understand that they may be short staffed but my time is valuable and at this point I will be moving my prescriptions elsewhere.
