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October 2023 by Chad R.
Just bought my second car from them. I really appreciate the inventory (nice cars and trucks from 5-10 years old) They have a no hassle approach, they're quick and they know how to get you rolling quick. I even had cash in my pocket and I was told, "Just hang on to that, let's see what we can do before you give up that hard earned cash". Thanks Jeff and Tim.
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October 2023 by Rilee Sternard
I was very happy with the service at Ultimate Rides in Appleton! I went there looking at two specific vehicles. Jose pulled them both around for us to view and test drive. They worked with me to get a loan and shared advice on ways for me to take my vehicle that night. The whole staff was very kid and understanding to my situation and my 2 wild kids running around. The process was quick and I'm satisfied with my dealer choice! I trust they will honor their word if vehicular issues were to arise and they will follow the warranty!
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October 2023 by Pat Skalmusky
We had an awesome experience with Ultimate Rides. They went above and beyond to help us get the truck we wanted for the budget we had. From Jose to Timothy. Thank you very much.
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September 2023 by Dillan McCain
Sold me a truck saying there was nothing wrong with it and manifold bolts broke on both sides, warped manifolds, leaking oil cooler line, leaking transmission cooler line, rear entertainment doesn’t work, windows switches don’t work. And all the paperwork says nothing was wrong with it.(fixed all that cause I was gonna keep the truck) now a year later I see a 4 inch long rust crack in the frame(I wash the truck every week and take very good care of it so I’m pretty sure that was there when I got it and they tried to cover it with undercoat (hence the reason I didn’t see it when I bought the truck). I also got warranty on the entire power train and had problems with it shifting hard and shuttering and it wasn’t covered under the warranty.(bunch of loop holes to screw you over).Asked the manager if they would take it back for what I owe and said nope. Very rude and unprofessional. DO NOT RECOMMEND. Tried to look at a different truck also and they pressured me into getting this one. BUYER BEWARE.
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September 2023 by Jacob Heckert
Unprofessional. just look at the owners responses to these reviews. If I wouldve researched this place before I went here I would've stayed far away. I personally didn't get approved for the car I was trying to buy other than that it overall wasn't a good experience, I've heard tons of other horror stories about this place only after I went here.
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August 2023 by Lori Dorschner
Just went there to test drive a car. They knew the battery was bad but gave it to me anyways then I got locked in the car in 96 degree heat. Then I had to wait for the manager to finish her lunch to see what they could do even tho I was the only customer there??? Didn't even offer to look at paperwork when I said I was not financing then said their prices were firm? Because I'm a female? I did mention the Tictoc video slamming this business. Now I know why people don't patronize this place.
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July 2023 by Kate Brunner
Drove over 100 miles for a truck that was described as being in excellent condition. Opened the door and an overwhelming, rotten odor hit. What a waste. Not honest and upfront of a vehicle’s actual condition.
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July 2023 by Dan C.
tiktok.com/t/ZT8deKYRXWatch this before you buy maybe it will change you're mind
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July 2023 by Jermaine Evans
I stopped by ultimate rides a couple weeks ago for a test drive. After test driving that car I found that the brakes were squeaking a lot, and it was very noticeable. They told me that they would fix it and I should come back in two weeks, but after I came back and test drove the car, it still had the same exact problems. The guy was trying to push me to buy the car by saying “it’s fine, and the car doesn’t have any problems” but if you want someone to buy a car you need to fix the issues that come up. DO NOT BUY A CAR FROM HERE! Will be going elsewhere.
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June 2023 by Evan Ramczyk
I bought a truck from them and it’s been having issues ever since I bought it. So I called them on to see if I could get my truck that I just bought back in to get the check engine light off and to see what the grounding was. They kept telling me that they couldn’t fix and they wouldn’t fix it. They don’t check the vehicle before they sell it. My transmission went out on my truck about a month after I bought it I took it to a buddy of mine that knows a lot about vehicles, and he said that the transmission was in poor conditions, and they didn’t have that much on the piece of paper in the window of the vehicle.
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June 2023 by Morgan
Worst dealership I’ve ever seen in my life, everyone I know has had the worst experience here from either buying a vehicle or just bringing it in, I wouldn’t recommend either!! Take your money elsewhere!! And instead of trying to be considerate and try to fix the problem, they sit there argue with you and make themselves look worse, another reason not to buy from them!
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May 2023 by Austin “Bob8713” Fowler
DO NOT PURCHASE A CAR FROM HERE Cody was quite the nice guy to talk to, but knowingly sold me a car with a blown master cylinder and said it was a "racing clutch". I should have known better in hindsight but I took the chance and jumped on the car... Called and asked if they could help after doing my research and realizing it's not a "racing clutch" as Cody had said. I was rudely told "you signed a purchased as is contract" by some lady over the phone and ended up having to go to an auto shop. Turns out the "racing clutch" wasn't the only problem and that there was a slew of other issues including my emergency/parking brake being broken. All said and done 1500 down the drain on top of what I paid for the car. Moral of the story is do your research and dont ever trust anyone at ultimate rides.
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April 2023 by Jodi Grendys
My husband and son made an appointment to look at a car. My son left school early to make the 3 1/2 hour trip. When he callled to confirm the appointment and let them know they would be arriving early, he found out the car was sold but the salesperson said they had other cars he could look at. My son has been researching for that specific make and model. Why make an appointment if you are not going to honor it. ?? VERY disappointed in your customer service. Buyer beware.
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January 2023 by Tamara B
I've purchased vehicles from both locations and have had no issues at all. The staff at both locations are very friendly and knowledgeable. They really try to do everything they can for their customers. I always leave pleased when I'm there. I have been a customer for about 10 years and they have always exceeded my expectations. I really can't see trusting any other dealer.
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December 2022 by Ryan Josker
After reading several negative reviews, I still decided to give ultimate rides of Appleton a chance. I seen a Silverado that I liked and went for it. I was approved in and out in less than 2 hours. Very friendly and polite people. Not pushy or rude. Had transmission issues right out the gate. No hesitation, they fixed it free of charge. I highly recommend going here for your next ultimate ride!!!!