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January 2024 by Gerald Sabatke
Personal technician and figured out the problem with in minutes.
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January 2024 by Char Kasdorf
Randy is always so nice and efficient. He has been here yearly to check out my washer and dryer. He fixed my "hot water" issue, I had a clogged hose.He is great to work with!!!!
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November 2023 by Lois Fischer
Randy was very knowledgeable and explained what he was doing as he was checking the appliances. Very friendly.
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November 2023 by Patricia Breen
Technician arrived within full day window, but it would have been nice to get a call before he was here. I explained that I had smelled an electrical fire type smell when I first noticed the problem. My thermostat at the time had gone blank and was not responding to anything so I shut everything off at the source to avoid further issue. I looked in the furnace and there was rust and water, so there is a leak somewhere. He then turned the unit back on and the furnace kicked in and the thermostat started. I would assume this is because the electronics dried. His response however was “how is it on if it isn’t working”. Which I found to be quite rude. He then said he blew out the drainage line and turned down my humidifier and that might have been the water issue. I asked if anything had been replaced and I was told no. So after he left I went and looked and the furnace was again filling with water. I turned off the humidifier completely and the unit continued to leak. Which rules that part out. Even without the humidifier the leak continued. I feel like the technician should have been able to do this simple test. Instead he closed it up, took my money and left me with the same problem without doing anything to trouble shoot the issue. I feel very taken advantage of.