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September 2023 by Janis Boutwell
My sister and cousin were happy to be able to get a last-minute appointment. They are two teenage girls that received rushed service. They cut my cousin cuiticle, causing her to bleed. They nicked her multiple times. Her and my sister were in and out with 25 minutes of walking in the door. My cousins had a mani with gel nails done, which have already chipped, possibly because the UV unit is broken and had to be turned back on multiple times. My sister asked for a full set of rounded french tips and reiceved almond shaped tips instead. The french tips had to be deremeled at home as they were sloppy on the underneath part. They were also very thick. The price okay they we just wish the service was the same service that we received in the past with our older relatives.
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September 2023 by Shannon Chapman
I was very disappointed - I wish I had read the reviews before stopping here. The polish was sloppy, going onto the skin around the nail, looked caked on. I don't know how the nail tech could think it looked okay. I had the first color taken off, thinking it was old nail polish, and after the second time of a poor polishing job, I asked for it to be taken off again, I paid and I left. I will not return.
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July 2023 by Daniel Linehan
I think my feet lost 4 lbs of toenails
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July 2023 by Sandy Boyer
Cindy is fantastic. Very nice. Clean place. I can always get in. Just had a pedi and honestly the best leg and foot massage I've ever had in my life! Cindy does my manicure and she always does the best work. I love that I don't spend two hours there for a manicure. I feel like it lasts a very long time. My new favorite place!
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June 2023 by Emma Vangompel
The nicest nail lady I’ve ever had!! Came here a few times and my nails always turn out perfect! Love this salon
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June 2023 by Sherry Mau
I went here a couple of weeks ago and wasn't pleased. I had a pedicure and the girl that did me seemed in a hurry. She hurt me when she cleaned around the nail. Wasn't very relaxing.
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June 2023 by Mikaela Johnson
It has been a long time since I went toPolished Nail Lounge in Appleton off of Richmond….. long story but a warning of HORRIBLE CUSTOMER SERVICE from the owner and husband!!!!Today I was reminded why I stopped going there; they are judgemental, will tell you the color you picked is ugly or will argue about your anatomy/feet. Plus, the quality is not even good. They told my mom that if she just put Vaseline on her bunions more that they wouldn’t be so calloused; bunions are a medical issue she has been dealing with for many years. My mom puts lotion/creams on them daily and uses callous removers every time she showers, but since they rub on her shoes, she cannot help but have them. The guy told her she wasn't taking care of them enough, then refused to use a callus file because they seemed dry and might bleed. They are not cracked at all, and my mom gets pedicures quite frequently and has never had an issue, nor has she ever bled. Then towards the end, they rushed us out today and basically kicked us out for more people to come in when we weren't even done yet and hadn't even paid. One of the worst experiences of customer service I have seen in a while. The reason I initially stopped going there was they were insulting at that time as well. The owner was talking about me to the other worker calling me stupid and annoying in their native language, not knowing that I had someone who spoke the same language there understanding what she was saying and then translated for me. When she realized I knew what she said, she didn't even apologize. I will never go back and want to warn others of making the same mistake as me. I plan on putting a review on their Facebook page too. Unacceptable.Service: Pedicure
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April 2023 by Jennifer Weinberg
They did a fantastic job. My toes look so pretty, and my heels are so smooth! I definitely recommend it!
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March 2023 by Breehan Djupstrom
Sub par nail painting for a nail studio. I had my nails dipped just my own nails i left with nail polish all over my fingers and im not sure how my nails look like they have grown out a week plus already and i just left. Will never return would rather buy press onsService: Manicure
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December 2022 by Katherine Miller
Nope. No. Don’t go. I unexpectedly had to travel to Appleton and was overdue for my normal gel manicure. Couldn’t wait until I got home and now I regret it. Super fast. Didn’t take direction well. I noted several of my nails had thick spots and were not even. She said it looked ok. Here we are less than 24 hours later and this is what happened: bubbled and opened and peeled back. I’ve got another one on the other hand that looks just the same. Not even going to go back to get it fixed.
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December 2022 by Hanna Griese
They do a great job, and have availability when I want to get in. Prices are lower too Cindy does fantastic design work and creative. I am always satisfied!
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December 2022 by Cathleen Fleming-Dobbe
I have been going to Polished for the last few years. Love it! I always leave very happy!Services: Dip powder
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September 2022 by Lizz Martin
We felt super pampered getting pedis here! The lavender scrub and foot/leg massage were wonderful. The place is clean and the nail technicians are kind and very detail oriented. Many places will kick you out of the chairs as soon as you’re done to make room for others but since we were the only ones there they told us to sit back and enjoy the massage chairs while our feet dried. We’re visiting from out of town but 10/10 would recommend; this was the best nail salon experience I’ve ever had!
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July 2022 by Liz Ball
The only place I will go! Cindy and her team are amazing! I buy my staff gift certificates here and they love it!
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May 2022 by Tricia Schewe
A disappointing experience. I came as a walk in and had no problem waiting the 15 minutes. Upon sitting in the chair I was asked 4 times if I wanted a gel manicure and why I didn't want a gel manicure. (Not my thing). My manicure was rushed and while grooming the cuticle I was cut causing the nail to bleed - the employee made a very big deal as though it was my fault. (It happens, no big deal)Was the manicure done well, yes. Will I return, probably not.Service: Manicures
