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April 2024 by Swiftov
I regularly visit this location as a local working a middle shift. Tonight I arrived and there were two workers, a young lady and older gentleman. As I entered the first words out of the man’s mouth were something along the lines of “what do you need yankee” I asked why he said that and he stated he’s from Kentucky. The only register open wouldn’t process payment after scanning items and when I asked what was going on he stated it’s only cash. So I said, “ well then it’s good y’all have an ATM”. I went to the ATM in store after entering my card was told now they could can take card at the register. I went back to the register and I finished my transaction. The two disappeared into a back room. Being experienced in management of customer service I called the store as I got back in my vehicle. The employees in the now back office did not answer the store phone. Some of these representatives working lately are becoming a reason I’d rather drive the extra couple miles to a Kwick Trip.
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December 2023 by Manny Almanza
All the staff is amazing
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October 2023 by Kristie Eilers
I don't normally stop at MotoMart and I can say I won't be stopping again. Asked for two packs of Marlboro cigs and when asked for ID- I said that's a little ridiculous and was told that they don't make the rules??? My birthdate year is 1967- really??? Had to ask for the Marlboro 2 pack special and a bag for my drinks. So what customer service training do you offer your employees?
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September 2023 by Tila Stone
Terrible customer service, the manager is a racist, she threw money at my boyfriend because he only had a large bill and she didn’t have the change for it. She then got us permanently kicked out because she “doesn’t like us” Hire better employees!
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September 2023 by the middle
Poor service, rude, in there every day for 5 years yet on my 44th bay couldn't buy cigarettes bcz I didn't have id. Then they have me wrong cigarettes after all that hassle. # change mngmnt!!
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June 2023 by Jared Hahn
Have never been to a gas station with worse customer service. Stoped for gas and I need a bottle of water. Went in to be "greated" by two of the most unfriendly employees I have come across. Unfriendly in all deffinations a of the word.
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June 2023 by Justin Treichel
Bought a bad sandwich from this place. Went back about an hour later to explain the situation and they didn’t acknowledge anything that I said. I will never return.
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January 2023 by Kate Baxley
I go in here regularly to buy cigarettes and they card me every single time. I'm 40 years old! And I know I don't look that young. Not to mention they should remember me by now. Also they messed up my cigarette order once and I had bought several different kinds and didn't notice the mistake until I got out to the car. When I went back inside both of the girls working claimed they didn't know how to do a refund. So I left the cigarettes I didn't want, along with my receipt and was told they would leave a note for the manager with my information which never happened. I went in the next day to try to get the situation fixed and they acted like I was lying until they finally looked it up in the computer and found my purchase. So the problem got fixed but not without a big ordeal that could of been avoided had the employees done what they said they would it had they been properly trained.
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December 2022 by Kate The Great
I go in here regularly to buy cigarettes and they card me every single time. I'm 40 years old! And I know I don't look that young. Not to mention they should remember me by now. Also they messed up my cigarette order once and I had bought several different kinds and didn't notice the mistake until I got out to the car. When I went back inside both of the girls working claimed they didn't know how to do a refund. So I left the cigarettes I didn't want, along with my receipt and was told they would leave a note for the manager with my information which never happened. I went in the next day to try to get the situation fixed and they acted like I was lying until they finally looked it up in the computer and found my purchase. So the problem got fixed but not without a big ordeal that could of been avoided had the employees done what they said they would it had they been properly trained.
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September 2022 by Leroy Fischer
Moto Mart does a great job, Friendly people, best coffee in town.They have some really good sandwiches, Great place to take a break.
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July 2022 by Backstabbz
Also a nice place. The ladies in the morning are awesome. Good gas prices.
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December 2021 by Jill Hammond
Great prices for gas n stuff n great people
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November 2021 by Dean Wayne
This guy that works at the Moto mart on Calumet smells like a skunk and tried to hit on me and I felt very very uncomfortable with him. But everyone else is a very pleasant worker and I like them a lot more then him #☹️☹️
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November 2021 by Marques Ware
Good customer service ?
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October 2021 by Lisa Hennessey
Did have what I was looking for when I really need it too. ? but the store guy was nice.
