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“TJ was awesome. He went out of his way to help us, was knowledgeable about all aspects of the phone and service, and gave was pros and cons about accessory products. Thanks for the help.”
“Harper has outstanding customer service! My phone was not functioning correctly but he took the time to exhaust all options and never gave up before the problem was solved. I appreciate his calm and collected demeanor, especially considering it was not an easy fix. Michael is also great! They will 100% be my go-to guys for all future phone concerns.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“Customer service was awesome. As soon as I walked through the door they greeted me. And they said they will be with me as soon as possible. And they were. Excellent service.”
“Have been with cell com for a while now, and always love their service at this location. Just bought new Apple Watches, and Tyler was super helpful, and patient while answering all of our questions! Thanks!”
“My phone fell off the top of my car and was run over many times. I went to US Cellular the next morning. Megan was awesome. She hooked me up with a sweet phone. But while she was activating it, she talked with me and asked how my weekend was. It was so fun chatting with her. Megan made me feel like family while I was waiting for a new phone. It was honestly the highlight of my day. What a great experience :)”
“Jaylin, hope I'm spelling correctly, was so helpful, knowledgeable, friendly, and personable. I purchased a new phone off Cricket website and needed to transfer my stuff from old phone. I've been a Cricket customer for over 5 years, and I love their service.”
10AM - 6PM
425 W Northland Ave, Appleton
Mobile Phones
“I have had US Cellular for many years and very happy with them
I worked at Spectrum and I still stayed with US Cellular even though as an employee it would have been cheaper”
10AM - 8PM
117 N Mall Dr, Appleton
Mobile Phones
“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
10AM - 8PM
4301 W Wisconsin Ave #500, Appleton
Mobile Phones
“Best experience I’ve had at a T Mobile store to date! Maurice was helpful, polite and professional. He was able to get me exactly what I wanted and it was quick and easy.”
10AM - 8PM
3719 E Calumet St Ste 2, Appleton
Mobile Phones
“I keep on trying and finally they answered my questions about my other carriers phone. This time very friendly and helpful service. They weren't too busy at the time.”
“Was fully expecting returning old equipment to be a hassle and major effort. Took less than 3 minutes, and the customer service was fantastic. Well maintained store. Great staff.”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“I would like to take this opportunity to give a shout out to Isabel and Shannon . Upon in store yesterday to get my son a phone for his birthday I was greeted with a warm welcome by opening the door and me mobile at that point I bought a phone for my son‘s birthday is 13 birthday and Isabel was very knowledgeable, professional, and courteous.. I also return today to get some health program in my phone with Shannon was also very knowledgeable, professional and welcoming. I’ve been coming to T-Mobile for over 10 years and I have nothing but great experience at this location. Your team is amazing.”
“I want to say what great service I got from Ryan and Blaine. Blaine helped us out when we got new phones with a couple of different lines. I had another personal issue and Ryan helped me out and guided me through the process on what I needed to do. Those 2 are the best.”
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“Ryan was thorough and very helpful. Really took the time to explain pros and cons of our situation. Also, greeted by an open door and smile from another associate. Very people friendly staff.”