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March 2024 by Amy Verhagen
I definitely recommend Elizabeth for massage!
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December 2023 by Melinda Grabner
The facials and massages have been great. But I went to schedule a routine massage and was never informed they booked me for 90 min instead of 60. And they couldn’t fix it. So it was either charge me the extra amount or cancel and still get charged 50%. Not happy with the customer service at all.
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August 2023 by Karen S
I am new to Massage Envy. The staff knocked it out of the park for me! Heather was terrific and helpful when she took my call. Told me there were appointments on Sunday. No one in MI takes appointments on Sunday. Amber was incredible when I arrived. Explained everything to me. Answered my questions when I misunderstood what she was explaining. She is a terrific asset to the front desk. Great people skills! An amazing personality. I felt very welcome and worthy of her time. Jordan is very polite and was open to my needs and very respectful of me as a client. He is very skilled and provided me with the level of relaxation that I was seeking. Listened to what I needed. He took it to the next level and gave me the remainder of the lavender lotion - my add on aromatherapy!
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March 2023 by Emily Reise
Terrible customer service. Cancelled on me last minute - I drove 20+ minutes to the appointment only to be told they cancelled. The receptionist did not seem the least bit apologetic. she never did anything to rectify the situation. I will not be going back.
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December 2022 by Maureen Sullivan
My massage therapist, Kyle, is fantastic! His deep tissue techniques are The absolute best! But Kyle also is extremely dedicated and has been working even after recently going through emergency gal bladder surgery!! He is the best!! Merry Christmas!
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December 2022 by Mary Herman
Jessica listens to my concerns and does a wonderful job meeting my needs. She is amazing!
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December 2022 by Melissa Surprenant
I am leaving a new review, as the company went out of their way to make things right with my husband and I after a not-so-great appointment conflict. We truly appreciate the quick response from the manager!! I went in today for my massage and it was amazing. I have a facial scheduled in two weeks as well, and can’t wait! Thank you again to Massage Envy for everything!
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November 2022 by Tammy VanPembrook
Elizabe gave a great massage. I also have to add that Brooke was extremely helpful and went above and beyond!
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November 2022 by Sean Ehrfurth
I believe they could offer more types of massages other than just hot stone hey Laura & Wayne & Kyle are great therapist!! I MISS AUDRA IN APPLETON UP FRONT SHE WAS ON TOP OF EVERYTHING NOT IN HER PHONE!! U want 4 or 5 stars bring her back full time
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October 2022 by Kam Simonis
I tried a stretch session with Courtney before my massage! It was wonderful! I definitely recommend it!
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October 2022 by Shazelto Hazel
My visit was lovely. Elizabeth was very knowledgeable and skilled. She made me feel very confident and comfortable through the whole process. I would recommend her and this service to anyone.
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October 2022 by Nancy Greve
Addison was very good. He was knowledgeable and informative. I felt very comfortable with him. I look forward to my next facial with him.
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August 2022 by Crystal Grissman
My best friend got me a gift card for my birthday and I went for my first ever facial yesterday with Addison. I couldn’t have asked for a better, more relaxing service! Because it was my first one, I didn’t know what to expect but Addison explained everything and answered any questions I had. It was so relaxing and I felt so good afterwards. I loved it so much that I signed up as a member and am looking forward to trying other services they offer! Thank you Addison and Massage envy staff for being so kind and welcoming! :)
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August 2022 by Sara Bartizal
Courtney was phenomenal. I highly recommend adding a stretch service on to your massage appointment!
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July 2022 by Allison Deltour
Laura did an amazing job helping me feel comfortable and relaxed. I typically go just to get my head and shoulders done, but I added legs today and afterwards I felt so relaxed I wanted to fall asleep :)