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“My wife is always getting compliments on her engagement ring. Becky was so helpful directing in style and pricing options. It only made sense to go back to Tennies for our wedding bands and couldn't be happier with our rings.”
“My wife and I have been going to Kesslers in Appleton for over 21 years. We have been working with Julie Sommers. She takes the time and listens to what your looking for. She helped us pick out our wedding set, and other items. She's currently helping us design a pendant in loving memory of someone special. She does an amazing job of designing custom jewelry.”
“Went in for some earring repairs that were damaged in shipping, the staff was INCREDIBLY friendly, understanding, and knowledgable. Helped me right away and made sure I left happy. Highly recommend them!”
“❤️ dropping by "Angels are Forever."There's always so much to take in & see. The people who take care of the place are always so kind & helpful. ?”
“It is disappointing they we have no Kay’s Jewelers in our area anymore ( they closed ours after COVID), however, we really enjoy taking a day to travel 3 hours from our home to have our jewelry checked at this location. They are always very friendly and helpful. We have been to many other Kay’s Jewelers and this one is by far the best!”
“Great place with superb teas and products in Appleton. We brought friends who were visiting from Michigan and they loved the store too. Hanna was so friendly and helpful; we missed seeing Amber and Robin this visit but they have kindly spent time guiding us and answering our questions on previous trips.”
“While visiting Wisconsin, I came across Rogers and Holland jewelry store. Happily, I found the perfect gold cross (for me)! Overall, their jewelry inventory was plentiful. Employees were friendly, helpful & low pressure.
Store manager, Bonnie B, went above & beyond to earn my business.
I had another piece of jewelry polished & rhodium plated there by an independent service person. I felt the work was somewhat sub par. Even though it wasn't the store's fault, Bonnie refunded the entire cost to me.
Now that is excellent customer service!
I highly recommend this establishment to anyone looking for that special piece of jewelry.”
“Savannah and Emily made me feel welcome and they were excited to shop for me. I love their suggestions. I am wearing styles I wouldn't normally choose for myself. Thanks again, ladies! Well done!”
“Grateful for the service Deb provided not once but twice when we had problems with my wedding ring. Today we replaced the ring at no cost to us. Professional, personal and courteous—all things we look for when we shop. Thank you!”
“Would be a 5 star, but seeing some of these review responses, i would say, could definitely be handled better. This really could determine whether someone would/would not shop there. Had I not shopped there prior to seeing the reviews here, i dont know if i would have stopped in there. Just some perspective from a customer on the perception you have from your response....Otherwise, I love the selection there and peices seem fair, and ive always had friendly service while shopping there.”
“My daughter had her ears peirced and one fell out the next day. We managed to get it back in only for it to fall out and get lost again a few days later! Brought her back and they re peirced it for free. Amazing customer service. Thanks again for all the help!”
“I'm extremely satisfied with my recent purchase experience due to the incredible knowledge, design ability, care & patience involved to place the customer at the highest level of standards. Dylan( Fox River Mall store) worked with me from start to finish & also the artist putting the piece together. He kept me updated on all transitions of my special purchase. Thank you Dylan for your outstanding effort! S.Rideout”
“My mom works here and her coworkers are so kind to everyone, my mom works hard and provides the best jewelry for everyone. Everyone is so kind and helpful I recommend coming here for piercings”
“I was just at the store today and the 3 girls working there today where amazing and very helpful, the last time I was in store was 2 weeks prior and the girl was extremely rude and would not let me see what anything looked like out of the case but When I went today the supervisor was awesome, he was extremely friendly and listened to the problem. I love pandora so I am so happy about the experience today! I don’t expect perfection but today it felt like I was more than just a customer.”
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“I came in with my Best friend and Caleb William took care of us both so well! He allowed us to try on every ring we wanted and switched out the diamonds as many times as we wished. He was so patient and easy to talk to! 10/10 recommend!”