-
August 2024 by Ben Schneider
Quick and easy watch repair. Very well done!
-
August 2024 by Angela Allison
Ginny went out of her way to help me when others had turned me away. I had been so very frustrated for 7 years with my custom wedding bands that just didn’t match up like they should have. She went above and beyond to finally make it right. Kenzie was there to help me pick out a beautiful set that looks amazing with my engagement ring! Thank you both so much!!!
-
August 2024 by Bonnie Peters
Mackenzie gave us the best customer service. Found exactly what I wanted! Also sized my ring so I had on my hand less than a day. I’ll be back.
-
August 2024 by Monica Blandford
This young man is an asset to your company. He went above and beyond helping my husband and myself. He should be commended. We thank you and will be coming back because of his customer service!
-
June 2024 by Jesse Frederickson
AJ was and always has been great to work with…he never charges me for when he resizes my watches and we have only purchased one item with his help so he was not expected to be that courteous. Highly recommend him and his expertise!
-
June 2024 by Melissa price
Thank you AJ for the friendly and great service. You did an amazing job!
-
May 2024 by Aditya Phintias
4/25/24 5.30pm Made an appointment to resize my watch. The sales associate is very accommodating, friendly, and did a great job. I would say it’s PERFECT. Couldn’t be happier.
-
May 2024 by Bill Janusheske
It's not very often that I find myself needing to write a review, but there are occasions where the customer service is beyond excellent and the jewelry specialists that I dealt with at the Appleton store need to be recognized. I wanted a custom earring that incorporated both my wife's and my birthstones (connected by a chain) since I have a double piercing in one of my ears. I started speaking with Jonni and she was immediately on board with my rough idea. We tossed around several ideas, and came up with one that we both thought might work. Jonni got Ginny involved, and the details just seemed to fall into place.
I could tell that they were both excited about the idea, so once we figured out the size of the gems, and style of chain that I wanted, they came back with a suggestion about the shape of the earrings themselves that fit my ear perfectly. I couldn't be happier with the finished result.
Jonni and Ginny were consummate professionals from start to finish. They had a great deal of knowledge about size and style, and their opinions about how it would look were invaluable. They were very easy to talk to, and their excitement about the custom project made the whole process really enjoyable. If there was a way to give them 10 stars, I would, but I will happily give them each 5 stars and the strongest possible recommendation that you stop in and see them the next time you are shopping for jewelry, custom or not. Trust me, it's worth it!!!
-
March 2024 by Jamie Lord
Brendon was awesome .. no pressure gave us all the sale prices no hassle!
-
March 2024 by Jim Volkman
Needed a pin to repair my watchband. Went to the store I bought it from as well as another local jeweler and neither had the right size part to help. Jared had the right size, installed and I was on my way in less than 10 minutes. Thanks so much!
-
March 2024 by Jenna Sazama
10/10 do not recommend! I took my engagement ring here to be resized (I hadn't bought it from them) they did it without issue. I bought a wedding band from them and the employee said I could come back and mention his name and they would waive the fee to put the rings together. I go back today and the person working said they do not work on lab grown diamonds and basically pound sand. They literally just resized the ring in question a month ago. Money racket. Regret buying my wedding band from them
-
March 2024 by Harmony Miller
My lovely ring from Jareds! ❤️
-
March 2024 by Lori Jaeger
Brendan was very helpful answering all of our questions!!
-
March 2024 by TMF Olsen
We have been there a couple times. Very nice employees. The gentleman that helped today is so nice! I hope we always have him. Good protection plan. Will be back.
-
February 2024 by Lisa S
Very helpful and friendly staff. Highly recommend!
