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“I had to find a tool that I could not remember the name of, I knew what it was used for but could not for the life of me name it. The staff was friendly and knowledgeable, never made me feel stupid for not being able to name a tool. We were able to find the snap ring pliers that I needed! Highly recommend this location!”
“Kitz & Pfeil has been serving the south side for decades. The staff knows how to do it and can help you. They helped dad. Price competitive. They have things the big box doesn’t. Stop there first.”
“Excellent service and great variety of products. They have great prices also. The staff go the extra mile for you. Thank you for the awesome service Grand Rental of Appleton. ?⭐⭐⭐⭐⭐”
“Hardware by Design has the most knowledgeable staff for high-end hardware in the market. I am constantly amazed by their service and would be willing to pay more (even though I get incredible pricing) just to work with them. I won't go anywhere else!”
“Best place around to get tongue and groove/shiplap! You won’t beat the quality or the price. Owners are great to work with and go above and beyond to help you. They even gave me “extra” bf to factor in knots, you won’t get that at a big box store.”
“Came in hoping to put together a putting green for my husband. I was greeted with a smile! Lori and Victor were phenomenal helping me to pick the correct turf, determine the correct size and getting the product cut for me. It was a quick and easy process! I will definitely go back for my flooring needs!”
“Service was good. Was looking for a 1 inch deck screw.,which they did not have. He suggested stainless steel screw to try. I also needed a t-25 driver, and the hook was empty. He got on the computer, and he said, "Let's look in another place. And they were there.”
“Ordered a toilet that was supposed to arrive next day but didn't arrive for a week causing a lot of inconvenience, however, they were very responsive and offered a discount which was much appreciated.”
“Whether or not you are a professional contractor or a DIY’er, VPM staff will treat you promptly and professionally. They are extremely helpful and it does not matter if you are simply in need of a single piece of baseboard or a house full. The staff is friendly and the location is convenient. Lastly, the selection of product, in stock or special order, should cover most of your needs if not all, be it doors, railings, trim; the selection is excellent.”
“Had an amazing experience with Tammy at the customer service counter. She was a champion, handling multiple phone calls and multiple customers all by herself with a helpful and positive attitude. Big thumbs up to Tammy ??”
“Jeske Customer Service Department,I want to say how thankful I am that you had a solution to my loose set screws in all my bronze hardware handles. Additionally, the front door is working much better since switching out the inside mechanics upon your recommendation and replacement. But you especially went above and beyond when you replaced the hardware set that I messed up from mis-threading the hole for an upgraded set screw. I fully expected to pay for my mistake in that situation, but your department insisted on replacing the unit. This is the best experience that I can recall when working with a warranty issue!Thanks for your outstanding customer service,Nathan Zachor”
7AM - 5PM
3920 E Endeavor Dr, Appleton
Hardware Stores
“Flatbed unload of rebar was quick! Nice guys in the back outside! Overnight parking in Front of gate or out on street! Enter the East gate…. Start time is 6:30am when guys start showing up…. I waited till a bit after 7am to let the employees flow in and to get going…. They leave at about 5pm”
“I had an online order that I did and then showed up 20 minutes later to pick it up. (Its also Fathers Day so was busy)Obviously it wasn't ready but your front desk was amazing and called the other team members to let them know I was there and to pick my order first. They didn't have to do that they could have told me to wait but they didn't they obviously have other orders to fill. Also when it was time to load it in the truck the young lady that helped me was just as nice. Thank you all so much for a great shopping experience and look forward to another visit in the future. Keep up the great customer service.”
“Editing to reflect I left the original bad review thinking this was the other Menards over in Grand Chute. I go to this one off of Kensington a couple times a week and have always gotten good service.”
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“I shop here when I know they have what I need and where it is located in the store because I've gotten them from here before. Although there are many other home improvement stores closer to me I often have to roam the stores because things are hard to find. The store is small so it doesn't take long to walk from one side to the other.”