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July 2024 by Latisha Winters
Very unprofessional place. I would not recommend it. My advocate did not advocate anything for me. Housing Specialist did Nothing, Childcare Advocate helped with nothing I started to feel it was something against me at this point please find help somewhere else unless you really need a safe place to live and that is ALL. other than that you are on your own UNLESS they LIKE you.
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May 2024 by Hannah Zuelzke
They offer classes to abusers to change their violent way and help prevent further domestic violence. I think that is amazing however they don't provide any support groups for the victims. Unless you need a place to live they can't help you. So disappointed they provide self help for the abuser but not the traumatized victims.
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April 2024 by Aurora Her
I’ve tried getting help multiple times here. The first time I went to the support group i shared about my unprocessed trauma, the group leader had to ask me in front of everyone something along the lines of, what race was he because race/culture plays a huge role in domestic abuse. I replied very confused, that he was White. I was about 19 at the time. Again in my late 20s I called the hotline for some support, and when I talked to the lady on the phone she started laughing at me about my situation. The last time I tried going there for help to talk to someone, all the lady said to me was “oh it’s probably just generational trauma.” Whatever that’s supposed to mean. There were a few angels that worked there though but they’re probably moved on.
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February 2024 by shawn O
They kick people out in the cold when it's 25⁰ and don't even give them one extra day to figure out a place to go
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January 2024 by Kay Mills
All advocates there are amazing people. Knowing that they will go to the max to help me out. They are a family staff that helps families back on their feet. If I can give them 10 stars I will.
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January 2024 by Brianna Adamski
My children and I were approved to stay last Friday and then Sunday the higher ups decided not to house us because it wasn’t an “imminent risk” even though myself and two of my children have been physically abused.The night lady is VERY rude. She was extremely not helpful and had an attitude every time I spoke to her. Other staff didn’t seem to know one thing from another.All together, unorganized, rude staff and telling people going through abuse it’s not an “imminent” risk so nope ?What a joke
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December 2023 by Roger Nichols
Not my experience but a friends who was staying there moving states Friday they kicked out into the cold and rain
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December 2023 by Mary Keuler
They are picking and choosing who they let in if they like you or not. They are not letting all abuse victims in for shelter. Staff is absolutely terrible! They are not professionals as they claim on their website.
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August 2023 by Alan Lawrence
I've never been inside, but this place has a good reputation for helping women who need temporary housing, usually because of domestic abuse in their home.I had seen that a neighbor was in distress so I drove her here.
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August 2023 by Melody Friis
Great place to go to if you need to be there. The people are great. kind and friendly.
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August 2023 by Doggo none
I would only reccomend them if youre a woman with children and have nowhere else to go due to domestic violence,etc. They arent the best shelter Ive been to, its not run super well. They only have 1-2 staff members running it day by day so I would be concerned about the safety for them- to multi task the crisis phone line AND the front door security AND helping multiple residents/families in need. They dont have proper funding to get basic items from what ive seen, such as silverware in the kitchens and only allow new clothing to be donated due to safety from bugs. Its strict to get in there and strict on many rules and regulations. Im concerned they arent doing whats best for everyone involved. Case managers and front desk staff seem very overworked on all ends, I hope they are hiring more people as online it shows they are in need of 3 positions rightnow.
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May 2023 by Luz Elena Klotz
I took my daughter there today to pick up her belongings and I cannot say enough good things about this shelter. They were absolutely wonderful, kind and giving to my daughter while she was there because of verbal and mental abuse from her spouse. What a wonderful staff and truly a lighthouse in the Appleton area.
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February 2023 by Lili Lamoore
Former resident. Great place and staff.
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February 2023 by Kaylee Blau
Been waiting a long time for this one but I’m done pushing it off. This is a great concept but horrible at actually helping people. Maybe they’re biased, judgmental, or something. I got abused at 16 weeks pregnant and then had to flee my abusive home. After being evaluated overnight at the hospital, making sure my baby was alive and well, the hospital social worker directed me here, she was a great lady, the staff, not so much. They assign you a case manager kinda thing and I of course met all the criteria to stay but I have anxiety. I got a job within my first week of staying and accepted all the help that was necessary after week two the lady told me I needed to go to a homeless shelter because this isn’t a homeless shelter. Isn’t the point to help you get back on your feet and give you a safe environment after being abused? Mind you I was also pregnant. I was then kicked out while other women there for months and months had stayed, even those with no children. It was also the middle of winter. She would always attack me personally, mostly about my anxiety and make me cry. I have a lot of piercings and tattoos so I’m guessing she had a vendetta against me. I felt horrible for a year after this and it’s finally time to get it off my chest. Horrible treatment. I was also told “this isn’t a mental health clinic”. I’m well aware, that’s what my counselor was for. I’m glad to say my baby is alive and healthy, and I now have a brand new car and house. Was worth sleeping outside for a week or two to stay away from the abuse from them.
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February 2023 by pongo none
I would only reccomend them if youre a woman with children and have nowhere else to go due to domestic violence,etc. They arent the best shelter Ive been to, its not run super well. They only have 1-2 staff members running it day by day so I would be concerned about the safety for them- to multi task the crisis phone line AND the front door security AND helping multiple residents/families in need. They dont have proper funding to get basic items from what ive seen, such as silverware in the kitchens and only allow new clothing to be donated due to safety from bugs. Its strict to get in there and strict on many rules and regulations. Im concerned they arent doing whats best for everyone involved. Case managers and front desk staff seem very overworked on all ends, I hope they are hiring more people as online it shows they are in need of 3 positions rightnow.
