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August 2024 by Dwight Kerr
Great service. Had a driver head that the shaft came out. Wanted to know how deep i could to drill all the old epoxy out. The gentleman looked at it and turned around and drilled it out and sanded it out for me. They carry the grips I use, Lamkins, and I picked up 3.
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July 2024 by Mark Schram
Great selection of golf equipment. Unfortunately, The staff would not wait on me, even standing 5 minutes at the cash register with an employee in front of me, with 4 total customers in the store. Went across the street and spent $2,500 at the competitor. Poorest customer service I've seen in a long time. Apparently they did not want my money.
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July 2024 by Casey Blasczyk
Extremely disappointed in shopping there. Went in there the last couple times and wanted to order a new club. Was questioned why I want that club and I should understand how hard that club is to hit. Proceeded to tell me I should get another club they had in stock but they didn't have it in stock and then completely walked away from me. Went online that night and just ordered it custom through the Manufactures website. Totally bummer!
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June 2024 by Justine Beaver
Be careful of bait and switch tactics. Sale signage has very small print with expiration dates and remains up after the sale price expires. If you are not paying attention at the cash register you'll pay taken advantage of.
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May 2024 by James Manowske
Been to many stores with little success in the fox valley area. Can’t speak highly enough about Brian at the Appleton location. Knowledgeable and accommodating!!! Good employees are hard to find and harder to keep. Thanks Brian.
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March 2024 by Dylan Smith
Extremely disappointed with the customer service. The salesman's approach left me feeling discouraged about the product instead of confident in my decision to purchase. He also said I couldn’t just switch the shaft and head off different drivers. So I went to the Golfer’s Outlet where the guy let me take the blue Venus shaft off a driver and put it on my current head without hesitating. He made me feel confident in the shaft saying “it’s the best shaft on the market and it’s the same shaft all the tour pros are using.” Where when I was at Golf Galaxy the guy said “this shaft is very expensive” making it sound like it was too nice for me.
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March 2024 by Larry Raygo
I had an excellent experience. Stopped in on a Sunday and was greeted by Carter. I told him I was looking for a new set of irons. I had 3 different irons I wanted to try. He let me hit those 3 choices. After asking me some questions, he came back with a 4th choice. It was by far the best choice of irons for me!! Thank you very much Carter!!!!!!
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August 2023 by Dylan Lecker
I'm done shopping with this store and I suggest others to do so too. Walked in with a broken shaft on my pxg pitching wedge. One look from the "professional" behind the counter said it all. He rolled his eyes at what's in my hands and says we don't have that here before my request. (My club has a steelfiber shaft) . I said, I know that because the last time your store repaired my 5 iron I brought in my own and I'm looking to replace this with a simple steel one. The pro goes we can't any of those parts or ferrules for that JUNK they're not even in our golf works catolog and we own GOLF WORKS. I can't get anything pxg, so yeah can't help ya. Yeah, calling a customer's equipment to their face "junk" isn't ideal. A few minutes later and a simple Google search showed me GOLF WORKS indeed carries PXG Iron ferrules in stock at an incredible 99¢ a piece! I was heated, I showed the club maker the item he made excuses to look up. Maybe just maybe you don't show your a biased towards a company you don't like to work on and make the customer feel worthless. So I will be doing all my golf shopping at Scheels and local course pros. Lost a life time customer over a 99 cent piece.
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May 2023 by Bradley Lanning
Can’t say enough awesome things about this location. Brian has helped me out every time. Really appreciate the top notch customer service.
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April 2023 by Dylan Schneider
Stopped in yesterday & was very impressed by the selection Golf Galaxy had to offer! All of the staff were welcoming & Peyton was especially phenomenal to work with & very knowledgeable on the sport of golf. We built an entire set from the bag, irons, wedges, driver, woods, putter, glove, shoes, towel.. You name it! It was busy in the store but he made time & room for me to try out anything I would like in one of their 3 simulators. I’m extremely happy & cannot wait to get out there! ?
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March 2023 by nathan case
I went to golf galaxy almost a month ago. Told them I had a budget to stay with! They were helping me find the right irons but all the irons they were talking to me about were $300 to $400 over that budget! When I was testing the irons out that I bought they said just cause they were the cheaper ones it won’t work for me! As I bought them through special order I was told two weeks. Thought great what an amazing birthday gift for me as they were supposed to arrive on my birthday. It’s been two weeks since my birthday and my clubs still aren’t here! Kinda over the lying as they care about getting credit! I just want my clubs!!
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January 2023 by Chloe Prokash
The staff looked like they didn't want to help any customers and the guy at the service counter was super rude. 10/10 would NOT recommend.
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December 2022 by donny johnson
The associate Glen that helped me tonight with a broken club shaft was fantastic. I’ve always had clubs handed down and now that I invested in my first drive and need help, I know where to go. Glen was super helpful to a novice like me and went the extra mile to ensure I had what I needed to swap the broken shafts and gave me tips from his years of experience. Not only that, he prepped everything so my job to install the new club shaft is very straight forward and I know how to do it myself in the future. Ive only bought one driver, and now shaft from golf galaxy but this spring when I upgrade my irons I’ll be going there. That customer experience and helpfulness is greatly appreciated.
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September 2022 by Kate
THANKS MICHAEL !!! Best cashier ever.
Way friendlier than Dick’s ? ?
Friendly staff made our day ? ✨ ⛳️
Cool avenger golf balls!!! ?
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September 2022 by Ron Racette
Very attentive to your needs. Great place for your golfing needs.
