Femal's Towing Inc. is known for providing friendly, helpful, and professional service. Customers appreciate how easy it is to set up appointments for car pickups and how carefully their vehicles are handled, including high-value cars like Corvettes. The staff is highly responsive, often staying open later to accommodate customers in need. They are quick to assist with various roadside issues, such as flat tires and low coolant, often offering assistance without towing and charging only minimal service fees. Customers frequently mention the helpfulness and kindness of the drivers, who not only perform towing but also check on customers’ well-being, especially in difficult situations like being stranded in a ditch or on a dead-end road. The team communicates well, keeping customers informed about the status of their vehicles and inspections. Overall, Femal's Towing Inc. is trusted for reliable, caring service, with many customers feeling grateful for the human connection and support they receive during stressful moments. Their professionalism and dedication make them a dependable choice for roadside assistance and towing needs.
My thanks to the Femal's Towing team. It was really easy to set up an appointment to have my car picked. I appreciate the care taken while pulling my Corvette out of the garage. Having the charge included in the service billing is a huge help. Thanks to all.
August 2024
Very friendly and helpful. RV broke down due to low coolant warning. They added coolant so I could get to the local Freightliner service center without towing. Just charged minimum service call. Highly recommend.
February 2024
I want to thank Pat and Lucas for providing excellent customer service. You guys are great and I won't hesitate to call you guys again when i need help. Thanks again, Jim