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September 2022 by Will Anderson
Very helpful, friendly staff.
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July 2022 by Jenni Hottmann
Above and beyond great service! We so appreciated their knowledge and help.
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October 2021 by BJ Achim
Great place to buy shoes!
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March 2021 by Karen Mohler
Went to Ballera in Milwaukee to buy our first pair of pointe shoes after they refused to fit my daughter for shoes here.Went back to this store with her new instructor a few weeks ago to buy her second pair of pointe shoes. This pair lasted my daughter less than four hours of wear before her instructor deemed them dead.Contacted the store, no return call as promised.Contacted manufacturer, Russian Pointe, they got back to me in under two business days stating that the store should submit photos & claim for defective pair of shoes.Contacted the store again, still no response.Going back to Ballera this weekend for another new pair of pointe shoes from a reputable store.VERY disappointed in their customer service!
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December 2020 by Jeni Gruna Harris
Sue was absolutely great & took her time with my daughter as she tried on pointe shoes for the very first time.
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September 2020 by Josh Reetz
Rude customer service. Acted like they knew everything, and we knew nothing.
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June 2020 by Kristin Lyn Clark
The staff were very patient and friendly!
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October 2019 by Marlea Underwood
DON'T shop here. No communication and they WILL try to sell you the wrong shoes!!!!!!! If you might end up needing to cancel a order, be prepared for an attitude and attempt to be sold something else again!!!! Buy online or through your dance studio!!!!!
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August 2019 by Katie Boudreau
Wonderful staff wide selection of pointe shoes.
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June 2019 by Kramer
I bought toddler tap shoes from here and they lasted two 30 minute classes until the bottoms came off the shoe. I did not let my daughter play with them and I helped her put them on and take them off. I called about the issue few times and the store was closed for summer vacation so I left a message and they never bothered to get back to me. I am so disappointed in the quality of these shoes. I should not have to buy the same size in toddler shoes. Their feet grow so fast. But I have no choice. These tap shoes literally fell apart. I will not be buying anything from this store again.
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February 2019 by Karen Mohler
The staff seems to assume that no customer knows anything about dance, they talk down to me when I shop there. I only go when it's something I need now, otherwise I shop where I'm not judged.
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February 2019 by Vicki Housholder
The two ladies that helped us with our daughter's pointe shoes were very friendly and super helpful. A big Thank you to them.
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November 2018 by Kramer Menz
I bought toddler tap shoes from here and they lasted two 30 minute classes until the bottoms came off the shoe. I did not let my daughter play with them and I helped her put them on and take them off. I called about the issue few times and the store was closed for summer vacation so I left a message and they never bothered to get back to me. I am so disappointed in the quality of these shoes. I should not have to buy the same size in toddler shoes. Their feet grow so fast. But I have no choice. These tap shoes literally fell apart. I will not be buying anything from this store again.
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October 2018 by Heather Hallett
Very helpful staff and great prices. Great selection of kids ballet shoes and clothing.
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September 2018 by Alyssa Lawry
Very helpful finding shoes
