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September 2024 by Gerald Bellin
Brought my wife's minivan here to have air conditioner fixed because it wasn't blowing cold air. Mechanic said all it needed was for the system to be recharged and now works as should nice cold air!!. Awesome work,and would highly recommend their Service. Thanks again Mike for the Quick return of the vehicle.
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August 2024 by kip tyler
I'm not sure who you normally order parts from but it should be from Cousineau! Kristina is my rep and she always takes great care of our shop. Thanks for all of the great service!
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July 2024 by Morgan Mcdaniel
great communication with most things. fair prices
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July 2024 by Mike Moenke
I ordered leaf springs for an f250 they call me and tell me there in so i drive 40 minutes to pick them up and theyre not there. Then on top of that i ordered a l spring code and after i get them back and bring the vechile in the shop theyre nit even the correct spring code i double check my paper work and i ordered the correct spring they just pulled the wrong ones. I will never deal with this place again if i could give a zero star rating i would.
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July 2024 by Do not worry. I am an expert
I picked up a part minutes before closing time on Saturday, June 15th. Mitch was done with his shift and could have gone home, but instead stayed to install a tail light assembly on his own time. He had a very cordial attitude and left my wife and me quite impressed with his concern for the customer.
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June 2024 by Alexandra Andraschko
DO NOT BUY FROM HERE. My poor sister bought a fairly new 2015/2016 ford explorer and the ac went out on her within a week and then the transmission started to go causing several other issues. The sales rep has been nice thus far and got her a loner while he said they were going to fix it. Picked it up a week later and still now ac and still did not shift right with loud clunking and burning rubber odor. She called again and had to bring to there to be “fixed” they gave her a loner yet again. The loner shakes while driving and is a vehicle for sale as well. AND IT BROKE DOWN ON HER TODAY!!! the loner did. Leaving her stranded yet again. The sales rep has been very nice but they 100% do not know how to fix vehicles and this is a $16,000 mistake for her and a huge headache. No idea what is going to happen from here. But her family has had enough of a young woman being taken advantage of by a company who claims to sell good vehicles when 2 of the 3 she has driving from them broke down all in less than 3 weeks. Save yourself the headache. Hoping they just offer my poor sister a refund because it’s not worth stressing over a temporary fix that will leave her stranded yet again. DO NOT BUY HERE
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May 2024 by Aaron Rose
If you are looking for a helpful and knowledgeable salesperson, use Kristina. Highly recommend! A++
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May 2024 by Matt DeWilde
They did have what I was looking for but we're a bit high priced in my opinion. One part was not as it was posted/listed but they were very easy to adjust appropriately
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March 2024 by Daniel Steenis
I had an issue with my parts not being delivered to the right location...and instead of leaving a
nd coming back in an hour...the Manger had the part shipped from Oshkosh to Appleton in an hour...to my house..very impressive...he made the shipping issue right on the spot...very happy...2 thumbs-up...awesome customer service...I don't usually write reviews... but they deserve it...ty to everyone involved...loyal consumer..
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March 2024 by laura schulz
Poor customer service, no one call back after leaving numerous messages, lack of communication. Went with another salvage yard after frustrating experience
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February 2024 by Matan Chikom
Terrible business they never pick up phone calls!
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February 2024 by Brent Richardson
Right price for the right part. Called in and had the part in an hour.
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February 2024 by Anthony Wiedmer
Great people to work with!
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January 2024 by Michael Torres
Called ahead of time, they found my part and pulled it for me. Quick in and out. Friendly staff as well. Will definitely call them again if I need parts
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January 2024 by Sonja Redd
Horrible crooked business! I ordered an engine from here off ebay. The engine advertised said that it ran nice and they offer a 90 day money back guarantee. When the engine was installed it was immediately smoking and trying to overheat. Shop performed a combustion test and verified it had blown head gaskets, so I reached out to them. They denied my 90 day warranty because they said head gaskets are to be replaced before installation, yet that was no where in the listing! Also note, I have never been told that I am expected to replace head gaskets on an engine that is listed in good condition! They also said I received warranty instructions with the engine, however the only thing we received was the shipment receipt. They are false advertising their products and do not honor their own warranties!!!