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June 2024 by Kathryn Kuhn Dirkse
Bergstrom Land Rover knocked it out of the park helping to go get into another Land Rover. Shout out to Gabriele Mazzotta and the entire team for going over and above!
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January 2024 by Heather Hanefeld
Had the most pleasant experience ever buying a car. Bob and Ted in sales went above and beyond. Then there’s Jackson. This young man knew absolutely everything there is to know about a Land Rover. Highly recommend!!!
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January 2024 by rich richmond
Jackson and Chris gave me by far the most personable experience and guidance. Thank you guys.
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December 2023 by Max O'Neil
Great team here. Mike Ertl has been great to work with since day 1. Genuine care and service before sale and well beyond. After purchase, we noticed some swirl marks in the paint. Mike took care of it the same day with a buff, no hassle. Later on, had a question on paperwork, immediately calls back to clarify. A year later, we had questions and a bit of an emergency on coolant fluid and Mike helped immediately. On his day off, nonetheless. He’s a super guy and will definitely buy from him again. These cars are top notch and Mike fits right in.
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September 2023 by Mr G
Just bought a cat from here. Happy with the car but the service was dreadful. We need a second car, but not taking my business here again.
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July 2023 by Coopdoggs Gaming
Recently purchased my “dream car”. Every step of the process was flawless. Vincent, our salesman, went above and beyond and then some to deliver us an exceptional buying experience!! He even came in on his day off to finalize the deal and got us on the 6 hour drive back home quickly!
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June 2023 by Wayne Foster
Amazing attention to detail! Great service and purchasing experience. No pressure sales, the vehicle sells itself. Great after-sales communication and help with anything needed
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April 2023 by Paul Cottrell
What a site, very well thought out, landscaping was inspiring, and the team were absolutely amazing!
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February 2023 by Jake Stanek
Pay attention to what they want to give you for your trade. They tried to low ball us for thousands below trade in value on our vehicle. When confronted, the manager tried(unsuccessfully) to justify the pathetic value and shifted from excuse to excuse. While Bergstrom claims to be "upfront pricing", they use greasy used car lot tactics. I sold cars both retail and wholesale for two decades, so unfortunately I know the drill.
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February 2023 by Greg
Just bought a cat from here. Happy with the car but the service was dreadful. We need a second car, but not taking my business here again.
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February 2023 by The Zig
Just bought a cat from here. Happy with the car but the service was dreadful. We need a second car, but not taking my business here again.
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May 2022 by Ashley Briggs
Andy the parts manager was an amazing help making sure we had all the parts needed for the job and getting them to us in a timely manner! Will definitely work with them again! -Northside Automotive
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April 2022 by Deborah C.
I repeatedly brought in my Evoque because I was getting a "low batt" warning. Every time they simply recharged my battery. After a few visits I asked them to replace the battery (I had had the car less than a year) and they refused. This happened repeatedly. I never knew when I would get in the car and it would fail to start. I gave up and went down the street to BMW. I've been a Bergstrom customer for years and never had a problem with service, but their Land Rover people are lazy and never bother to try and solve a problem.
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November 2021 by David Ramirez
I recently purchased a pre-owned Lexus for my mother from Land Rover Fox Valley. Gabriele Mazzotta, the sales professional, provided excellent customer service throughout the entire process. Thank you, Gabe! ???????? Being an out-of-state online buyer, I requested additional pictures, vehicle history and a walk-around video of the car. Gabe did excellent to quickly provide all the details and was very knowledgeable. The purchase process was simple and straightforward using DocuSign and me executing a bank wire transfer. Great job overall to Land Rover Fox Valley! I appreciate your dedication to having top-notch people on your team and your commitment to customer success. Thank you again! —David R.
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October 2021 by Anthony Callisto
Our LR4 broke when we were visiting Door County. We limped our truck into Bergstrom for a wheel hub issue without an appointment. They shoe-horned us into their busy schedule and got it fixed within 24 hours. We got back on the road and back home with minimal travel disruption. Keith, the service manager really saved our tail. Highly recommend.
