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February 2023 by Antonio Gordon
Very nice store!
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January 2023 by Kim Diedrich
Went last night for a return. She did not know how to do the return. Employee had no smile the whole time, just mistrustful staring at a box of Palomar boots from online store. The only thing she said was "Are you sure you bought them here?" She does not know BR merchandise and was training a new employee. This sort of "customer service" is the norm for BR at FRM. Very inhospitable and rude. Happened before, I was admonished for bringing in returns and not buying at the store! Really? You don't have my sizes or everything on the website in-store. I will never shop there again. She was not busy, but never asked to put things in the dressing room for me and I walked out and bought clothes at White House Black Market where I am always welcome, returns or not. The BR brand does not have enough 100% cotton in their clothes anyway. The boots were cute but not manufactured quality enough for comfort for $230.00! and they are way too trendy with stiff fabric choices. I'll spend my money where I am treated well and the store has my styles & sizes. And the customer ser vice is welcoming and appropriate.
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December 2022 by Cody LeRoy
Classic mall experience
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October 2022 by Ender Rug
Great clothes abd prices
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October 2022 by Michael Rugg
Great clothes abd prices
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July 2022 by Joy Tsao
Super friendly staff and great service.
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October 2021 by Colette Lutes
Classy
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January 2021 by James P. James
After a horrible experience at the Dicks Sporting Good store in Appleton my wife went into your store to spend a $10 rewards certificate. We were greeted by a friendly young man who commented on my Brewers cap. We talked for a moment about County Stadium (he was too young), Miller Park and the new American Family Field. This was followed by a polite woman asking how we we’re doing and I explained my bad service at Dicks. We started chatting about good customer service and the
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October 2019 by Samdra Swan- Kramer
I was looking at a beautiful tan coat and the clerk was extremely helpful. Found a lovely coat , my experience was too notch , great sales clerk's and quality merchandise...
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August 2019 by leslie boelter
Great service, love the clothes too!
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May 2019 by Alexander B
Like their outfits and quality
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January 2019 by Michael Kraus
Man the store was jumping but the staff was able to keep up and take care of all the customers I was impressed.
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December 2018 by Gus Vito
Great staff and nice selection. The day I went there was a really good sale too so that helps haha
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December 2018 by Rafa h.
Good customer service
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October 2018 by Miss Katrina Klein
The best! Nice employees and very tidy.