-
April 2023 by Marco G.
Very good services they did a good jod with my truck thank you super nice people
-
October 2022 by Gungo01 ..
Simply the best, they know mechanic, very welcoming , honest , realable, i highly recommend
-
August 2021 by Marg Craig
I needed brake work completed on my suv.They explained, what was going on before I told them. The price was in line + a discount. Very nice owners whom work their business.. and a plus they THANKED ME.
-
August 2021 by CJ Farmer
very amazing customer service and great prices compared to other repair shops in the area. very happy with the repair and service my husband and I recieved. we will be going back for sure with any other repairs.
-
November 2020 by Ashley Werth
This is going to be a long review. We hadnt been to Autotrust in many years but went back recently to have our brakes and rotors done. Autotrust informed us we needed calipers as well. The very next day, we were driving 75 mph down I-41. Our van was vibrating badly. As we reached Milwaukee, there were two loud bangs that shook our van. We barely made it to the side of the interstate before all the dash lights came on and the van came to a complete stop. We immediately called
-
November 2020 by Ashley W.
This is going to be a long review. We hadnt been to Autotrust in many years but went back recently to have our brakes and rotors done. Autotrust informed us we needed calipers as well. The very next day, we were driving 75 mph down I-41. Our van was vibrating badly. As we reached Milwaukee, there were two loud bangs that shook our van. We barely made it to the side of the interstate before all the dash lights came on and the van came to a complete stop. We immediately called Autotrust, knowing they'd just done our brakes. Lisa said, "it sounds like something was loose." We were stuck on I-41 for an hour. Our wheel was sheered in half. Autotrust had our van towed to Lake Ford in Milwaukee and gave us a rental car. We were under the impression Lake Ford would be repairing the van. The next morning we went to Lake Ford and the van was gone. No one informed us of this. Autotrust just took it (without our consent) back to their shop. I called immediately and repeatedly told them I didn't want them touching my van. We started back to Appleton right away. By the time we got to Autotrust, they already had my van jacked up behind the shop and were doing work on it, despite me telling them not to. I didn't feel comfortable with them doing the repair even if they were paying for it. When we went inside, Lisa said they'd reimburse us for our hotel and dog boarding since our anniversary was a complete waste. It sounded good but she LIED and did not pay for the dog boarding. She claims now that she never said that. Even my two sons heard her say it. It's been an awful experience. Autotrust had the van inspected by a local shop they chose because they had a connection there. Despite the fact that the mechanic said he'd "absolutely" replace the tire, Lisa refuses. And apparently the inside of the tire can't be inspected because it's a liability issue. If I could share photos here, I would. I am upset that I have to leave this review, but sadly, Autotrust, you've earned it. I absolutely (!!!!) regret having my brakes done here. Not only were we given an unsafe vehicle, we were not listened to, and were lied to. I'm sure Autotrust will have something to say back to this review. At the end of the day, this is my experience and I'll never ever go back.
-
September 2020 by Frank Howell Brumbeloe
We have been going to AutoTrust for many many years. They have worked on at least 8 different vehicles over those years. Rich and Lisa have always been extremely fair with parts cost and labor cost. Work has been top notch on every occasion. AutoTrust gets the call whenever we need work done.
-
June 2020 by Lisa Marie
The nicest people, great customer service! Had a flat tire and they squeezed me in...thank you so much!!!
-
April 2020 by Meagan Jenkins
My typical mechanic didn’t do hitches— so we searched for some place local that was open!
-
March 2020 by Paul Hillmer
Lisa and the gang will do a great honest job repairing your vehicle’s. I can’t recommend them enough. Our family trust Auto Trust
-
February 2020 by Angie Bodenheimer
Amazing service you can trust! No gimmicks no scams. You can count on getting Truthful answers about your vehicles condition with a common sense plan to fix or repair anything that is needed!!
-
June 2019 by Ramona Brendalen
These guys are awesome! I've had to take all 3 of our vehicles in over the last few months and they are always fair and honest! They tell you what needs to be done and dont try to make you pay for extra/unnecessary repairs. I highly recommend checking them out!
-
April 2018 by Diana Mueller
Had an emergency truck repair after the apocalyptic snowstorm; Autotrust got us in immediately and made the repair within an hour. Reasonable, trustworthy, just good people! I highly recommend them.
