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December 2023 by Deana Nolde
Was booked a stay here. Even though the hotel didn't have the best reviews it was nearby to an event we were attending. 48 hrs in advance they call to cancel our room saying they are shutting the hotel down. The accommodation they offered was much further away, I explained the reason we booked was because of the location she told me " I could take what they were offering or not" and then hung up on me while I was still speaking! I did research to find a new hotel near to our venue and had to spend $35 more . I called them back to see if they would makeup the difference and only got more nasty attitude! Avoid this place at all costs!!!
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October 2023 by Brian Neale
Pretty standard budget hotel experience. It's been a while since last renovated, so it's really showing its age in some respects.
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October 2023 by David John
Shower room curtain in room 206 has MOLD all over the bottom of it. Poor smell to the room as well. Pool is a nice size. THEIR HOT TUB IS PERMANENTLY CLOSED!! It’s outrageous how long it’s been permanently closed yet they advertise about it. Breakfast was meh but at least they had a waffle maker so that’s a plus. Wouldn’t ever stay here again.
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October 2023 by jan pops
Was there Sept 8th for a "cousins day". We were in first floor, ground level, window wasnt closed all the way and huge spider web between pane & screen, so didnt feel secure. Spider was on ceiling upon arrival, by morning traveled across room closer to bed.Hot tubs been out of service over year. We looked forward to the pool, that too was closed, 2 different excuses. Clearly innerspring don't care to repair things. The desk perso. On Sat morning, also was getting the continental breakfast out for the guests. He was very nice. Short staffed, lobby needs some repairs, fix your amenities.They took some off our bill, but dissappointing!Would not return.
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October 2023 by Luanne LaViolette
If you are looking for an inexpensive, clean place to lay your head for yhe night, staff is friendly, stay here but don't expect much. Rooms are big but need updates, windows and some window locks need to be replaced. If you don't mind cool to warm food cleaning your own table
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October 2023 by Loren Gerlach
The hotel was at most 10% occupied. Our room had the mildewy smell of a room that hadn't ad a human in it for months -- we ran the sink and bath taps for several minutes before using them, due to the risk of Legionaire's Disease. Internet was very slow and weak -- the hotel is so old it still has RJ-45 jacks marked "high speed internet access". They should close this ancient, depressing property. Avoid this hotel!Rooms: Old, tired, and smelling of mildew
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October 2023 by Bill Wubben
Room was canceled 3 days before our stay. Offered another hotel Super 8. Declined and not helpful in getting a refund. Very disappointing in today's world customer service is very important. Will not book again.
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October 2023 by Wendy M.
Paid for amenities for a couples getaway. Ice machines don't work and hot tub is empty. 1 bedroom suite was big but I asked for someone to fix the fireplace we wanted and said they would send maintenance n never showed so why pay for this or list the amenities. Would of went somewhere else. Never would recommend this after being ignored on fixing something we paid for. Also breakfast was empty n had to go ask for eggs. Very disappointed. They could of gave a small credit back for charging for things that are all broken.
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September 2023 by Christina Haymaker
The place is great!! NOT overly priced I was actually super surprised because I paid so little. Inside pool with sauna, HOT breakfast (eggs were a little dry). Only 4 stars because 4 times in the night the fire alarm went off. I got NO sleep because guests in room 316 wanted to smoke ? ima smoker too but IT CLEARLY states NO SMOKING.
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August 2023 by Kathy Szukalski
Stayed here last year, because of the pool , but never again. Used pool on Tuesday afternoon and Wednesday and same used towels, glass and plastic sheet around area. Breakfast room floor was dirty and tables were dirty, and waste baskets on outside filthy. Outside garbage was filled to overflowing. 3rd floor room?? Only a few cars in parking lot and got a 3rd floor room. Carpeting in room was gross and the elevator carpeting was worse. We will find another hotel next time !!!
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August 2023 by Anna Squires
If I could give no stars I would. Room smelled bad. Room door didn’t lock. Breakfast area was nasty. Front desk people spoke little to no English. Hot tub is broken. No front desk to be found to address any issues with room . Forget getting a good nights rest as the bed was harder than a rock. Highly doubt beds have ever been replaced. Will never stay here again.
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July 2023 by Anthony staffeld
It was a quick stop so nothing special and didn't get to check the place out much.We got checked in fast and easy. We booked using hotels app so nothing major to do but show ID and credit card like most places.The room we got had a jacuzzi. My wife said she liked how big it was but the jets didn't really do anything. The room was big but the bathroom was small and only had a toilet and shower. The sink was outside. Not super uncommon but hard to get up and get ready while someone is sleeping. The room was clean-ish stain in the carpet, some areas clearly need some minor fixes and the room feels really dated and not at all modern.The room was $120 on a Monday. For the jacuzzi I normally would say not terrible priced but over all I'd say not worth the price. There's other nicer hotels in the area that for the same price are nicer. I'd say the room at about $90-$95 might be ok with the jacuzzi.
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July 2023 by Eric P.
The overall stay wasn't completely terrible, but it left a lot to be desired. The pans for the eggs and sausage in the continental breakfast were left empty every morning we were there, so we had to go elsewhere and pay for breakfast, and when they were filled after complaints the eggs looked dried out and unpalatable.The bathtub in our room drained very slowly, so we were standing ankle-deep in used water by the time we were done showering.The air in the room was very humid even with the A/C running, so our bath towels never did completely dry, even being hung up and spread out.The front desk staff - when they were even present - were not particularly attentive or inviting. No one asked if we needed anything, how our stay had been, nothing.Adding this hotel as a place to NOT stay in the future.
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June 2023 by Crystal Harris
You need to put on your website that your hot tub is permanently closed. I choose your location because you advertised a hot tub. The sauna was nice, but I wanted to use the hot tub. I understand a temporary closure of the hot tub not being on there, but this needs to be updated. Room was fairly cleaned, some minor maintenance issues need to be addressed such as the pealing paint in the bathroom. Saff was friendly and pulling long shifts. Breakfast was ok. Would have been nice if the steamwell had hot food in it - they never put food in it the morning we were there. Overall, a nice stay. Just disappointed that the hot tub being down was not advertised.
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April 2023 by greg walther
Not what I expected. When checking in, the front desk wasn't staffed, there was a guest ahead of us who was waiting a while and tried calling and the front desk phone rang. The rooms were clean and comfortable, no complaints there. The hot tub they advertised was "Permanently closed" according to the sign, but the pool was nice and the kids enjoyed it. There were rarely towels though, so we brought some from the room. The free breakfast consisted of 2 waffle makers, some dry cereal, bagels, and fruit, there was a metal thing that had some questionable scrambled eggs and some sort of fried potato and peppers, but we had enough to eat. By far not the worst place, but not what we were expecting from the photos on the website
