Appliances in Antigo, WI

“We purchased an appliance suite from Arlen's during the Covid supply chain fiasco. Although there were delays and damaged items that were delivered to the store, our Arlen's friends took marvelous care of us the entire time. They kept us appraised as to what was happening with delays and even rejected damaged pieces on our behalf. They are about customer service and quality all the way! We had issues with some of the appliances (again, Covid workmanship during that time). Arlen's service department guys went WAY above and beyond, worked directly with the company so we didn't have to deal with it ourselves. We live half an hour from the shop and the guys were out here several times working on the issues until they had everything fixed. They even notified us after purchases that they located applicable rebates we could apply for. We were in the middle of a move at the time and Arlen's office staff did everything possible to help me meet the rebate deadline which resulted in a very nice return. Even through all the Covid drama and supply chain delays, every employee we worked with at Arlen's was nothing but professional, understanding, and doggedly determined to provide the best customer service through some challenging issues. Arlen's prices were also better than several other larger stores in Green Bay and Appleton areas. Thank you all, you have earned our loyalty and trust!! Highly recommend to anyone I hear looking for appliances.”