Mothman Harley-Davidson is the premier Harley-Davidson dealer in the Mid-Ohio Valley, located in Williamstown, West Virginia. The dealership has proudly served the region for 15 years, offering a wide range of Harley-Davidson motorcycles, parts, accessories, riding gear, and apparel. Customers praise the dealership's professional and knowledgeable staff, who provide outstanding customer service. The website is always up-to-date, and the sales, parts, and service departments are highly praised for their expertise and friendly demeanor. The dealership's facilities are described as clean and well-maintained, with a good selection of motorcycles and a variety of merchandise available. While the clothing selection may be limited at times, the dealership is known for its exceptional service, particularly for out-of-state travelers who have encountered issues with their bikes. One customer, whose 1998 Ultra Classic broke down in the dealership's parking lot, was impressed by the service team's quick response and willingness to go above and beyond to ensure the customer was not stranded. The service manager and technicians diagnosed the issue, ordered the necessary part, and even lent the customer their personal car to get back to the hotel. Overall, Mothman Harley-Davidson is highly regarded by its customers for its professional, knowledgeable, and customer-focused approach, making it a premier destination for Harley-Davidson enthusiasts in the Mid-Ohio Valley.
Tommy is awesome. He knows the bikes that he sales. The entire staff are all awesome and helpful. They have alot of knowledge about Harley davidson bikes.
May 2024
Very professional staff. Web site is always up to date. Sales, Parts and Service are extremely knowledgeable and friendly.
February 2024
Nice clean facility,friendly staff. They had a good selection of bikes. Clothes were kinda limited,but is was right before Christmas.
