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July 2024 by Heather Riggs
US Cellular in Whitehall is terrible. The gentlemen in there were not helpful when a friend of mine broke her phone screen. All they did was hand her a phone number. Didn’t explain the process to file a claim or anything. Would not recommend doing US Cellular business at that store.
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June 2024 by Haylee Hess
Switched to us cellular from tmobile our bill was supose to be $240. And the guy justin gave us a care bundle. Well turns out he wasn't doing it to be nice he picked out the most expensive stuff they had put it in a bag and said he gives it to all new customers! We are now charged extra $400 on our bill . So now we pay almost 270 when we said if it's under 240 that's what we'll do we didn't want the higher plan for 260 we chose 240 to be lowest he said that was everything included! I also took everything back after realizing I'm being charged for the stuff he picked out. We didn't ask for! And they wouldn't take it back because it's over 15 days. How was I supose to know I was being charged more than I was told with in 15 days! Scam. I'd rather switch back to t mobile.
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June 2024 by Eric Efaw
Have been with the company for years I love the service & the reliability of US Cellular
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May 2023 by Wayne Howell
I wanted the world too know how this company is robbing people blind in WV, the poor state in the U.S. T mobile, Verizon, or Att never charged me with this ridiculous deposit ever. I tried to to get their home internet for 50 bucks a month. TMOBILE dont reach here. The router was 399.00 retail. This company wanted to charge me 550 dollars deposit down for home internet. Talk about greed! If enough people stop giving their college funds away to these robbers, they would have start charging people a fair price. 550 I could use for down payment on my car. It's not the stores fault. They were forced to take the peoples hard earned money.
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February 2023 by Roger Greaser
Mixed emotions about this place. I have had good experiences and bad. I will say to not trust salesman, make sure you read contract agreements. I thought I could trust the guy and when our bill came, we had several extra charges. When we went back, management changed and the employee said sorry that he must not have explained everything well enough but said he couldn't change the bill now. My bill went up almost 100$ and now I'm stuck with it. But past experiences have all been good, so just be cautious and take the time to read the fine print.
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January 2023 by Donna Morgan
Service is amazing and I'll sellular maps are awesome people they are really there to help you
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December 2022 by ron stickley
Technician was very knowledgeable about my phone and corrected the problem in a matter of minutes.
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December 2022 by Gary Rinehart
Great service!
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July 2022 by jamie Gross
Quick 10minutes for updates to my phone
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July 2022 by jamey Gross
Quick 10minutes for updates to my phone
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June 2022 by Chris Wright
very good sales people I was in and out very quick
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February 2022 by Laura Washington
they charge you 130 a month for garbage. our data never works or our hotspot despite resetting phone several times horrible service. we had better luck with cricket than this ?️.
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September 2021 by RODNEY SNIDER
Had to get new phone. Same thing Everytime. Can't download my contacts and photos from old to new. Not a fan of change.
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July 2021 by Erica Correro
Great service, friendly staff
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July 2021 by Jeannie Siegman
They were awesome
