“This bank helped me open my first account for my daughter. the staff were nice and sociable.This bank helped me open my first account for my daughter. the staff were nice and sociable.”
“I recommend getting a home loan through them. We had a tight deadline and they were able to get us in before the deadline. They worked diligently and kept us updated on our loan.”
“I was in there today and had a bit of a misunderstanding about a policy on an auto loan. While I still do not still agree with the policy, Brittany Marley and Michelle Guerrieri went above and beyond to hear my concern and answer my questions while helping me understand the loan. Thanks ladies, I appreciate it.”
“They're always friendly helpful and speedy They take their time and wait on you it's very friendly and the tellers make you feel comfortable and right at home Thank you Mildred”
8:30AM - 5:30PM
652 Pennsylvania Ave, Fairmont“A new convert to the credit union although I still keep a mortgage etc at a bank. I was pleasantly surprised at the courtesy and professionalism of the staff and associates. They are also VERY polite, nice.”
9AM - 4PM
329 Pike St, Shinnston“I usually don’t have any problems with service. I get my business done promptly. What I hate about this bank on Johnson Ave is it is impossible to get hold of anyone via phone. Those tellers and bankers aren’t that busy to where they can’t answer their damn phone. I will say this. Since I was there last Thursday the banker I was doing business with gave me her card. When I call her she usually doesn’t answer, BUT she has always called me back. This is a FIRST since I’ve been with this branch. Tomorrow I will have to make a trip there to see if I can get some temp checks. I know there is no use to call cause I know NO ONE will answer. It’s just the drive through that’s open. Other than this I’m ok with this branch.”
“I changed to First Exchange bank 6 years ago because I wasn't happy with the bank I had at the time. I've had nothing but positive interaction with this bank. Highly recommend”
9AM - 4PM
301 Adams St, Fairmont“A new convert to the credit union although I still keep a mortgage etc at a bank. I was pleasantly surprised at the courtesy and professionalism of the staff and associates. They are also VERY polite, nice.”
9AM - 5PM
401 4th St, Fairmont“Melody and Charlotte are both outstanding when it comes to customer service, listening and patience! Both have served my family well along with other tellers. Thank you for your kind assistance ?”
9AM - 5PM
301 Virginia Ave, Fairmont
“Decent customer service. There is definitely room for improvement with some tellers to learn that a pleasant attitude makes for a pleasant day. The personal bankers have all been amazing!”