Wheeling Volkswagen - Subaru is a reputable dealership that has consistently provided excellent customer service to its clients. The reviews highlight the dealership's attention to detail, willingness to go the extra mile, and commitment to ensuring customer satisfaction. Despite some concerns about pricing, particularly for parts and labor, the overall sentiment is that the dealership delivers high-quality work and is transparent in its dealings. Customers have praised the staff, including Mike, for their helpful and non-pressured approach, as well as the thorough preparation of vehicles before a customer's arrival. While the dealership may be located at a distance for some, the positive experiences shared by customers suggest that Wheeling Volkswagen - Subaru is a reliable and trustworthy choice for Volkswagen and Subaru services and purchases.
i had random unexpected car trouble on a Sunday, was seen on Monday and parts ordered and car fixed by Thursday! Tony and Tory were the best and so helpful. i love my VW and if i ever need a new car in the future i will go there just from that experience alone!
December 2024
Hello, I was there a few days ago and I must say Quincy is the most helpful person. He knew exactly what I needed and did everything perfectly. The parts department is awesome . Thx again .
September 2024
Wife had work done on car. Their receipt had the part number they replaced. I looked the part up on genuine Subaru parts and we were charged $105 more at the dealership for a $200 part vs. buying it from Subaru parts. Kind of an excessive mark up I think.
