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March 2024 by melissa B
Doug's towing was called thru my insurance assistance... Driver arrived quickly and I rode along . He even dropped me off at my hotel after leaving my car!
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March 2024 by Ray Propps
Did not use them, the dispatcher was very nice and helpful
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February 2024 by Rebecca Yeager
Awesome
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February 2024 by Karl Miller
Needed a jack up for swapping my flat tire with my spare. Called at 5:20, dispatch said they could be there in a half hour. Called at 6:29, dispatch said they would be there any minute. 6:45 driver calls and says hes on the way and 20 minutes out. Driver arrives 7:05.If you use these guys, do not believe any time dispatch says.If dispatch wasnt lying, then driver saw more profitable trespass tows on the way to get me.Either way, very unprofessional. I should have cancelled after 1 hour and gone with one of the better rated guys.Tire swap was $125 which seems normal to me. They DID come and get it done at least, but it sucks waiting 2 hours in sub zero temps thinking your truck will be there "any minute".
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December 2023 by John Harrison
Worst company ever they will over charge just so u can't pay to get your vehicle back will never use them again for anything! Complete crooks they want your vehicle they don't want to give it back they will do there best to keep it from you.
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November 2023 by Sabrina G
They are awesome they treat me like family! super nice employees including there mechanicsthere wasn’t no wait for them too look at my vehiclethey were super fast to get too me when i needed at tow even called too let me know they were enroute!there pricing was reasonablethere driver was awesome as well!10/10 recommend
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November 2023 by Darren Porter
Zero stars. My opinion is that they are criminals. They towed my daughter’s vehicle that was legally parked on campus to their lot which is only 1 mile away. then they charged us almost $300 to get it back. Complete scam. They are predators. This is common practice for them. Read the BBB complaints on them.
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October 2023 by Garrett Schmidt
He towed my car from kfc I ain’t mad it was my fault nice guy nice trucks the Tacoma that parked at the same time as me got towed too pretty cool dude
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October 2023 by Julia Tracy
Had to get my son‘s car towed to a mechanic. used my insurance who contracted with Doug’s towing . The tow driver was extremely inappropriate with my son, seemingly irritated by the situation. Used numerous expletives , and was very rude to my son for no reason. He seems very put out that he had to tow my son‘s car. Just completely unnecessary behavior. Super disappointed and do not recommend
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September 2023 by Becky Kyle
Our daughters car was towed and she was told it would be 260.84 cash only. We called to find out why it is cash only and the lady became defensive and very rude. All she said is because it’s a third party and we ask what exactly that means and could not explain that. Sounds strange to me! If we ever need a tow we will definitely NOT be using this company. Terrible!!Service: Car towing
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September 2023 by Redman Reev
The office people will not call you to tell you anything about your car but then they want to charge you daily for the “storage fee” for them not doing their job properly and reaching out to the customer after they repeatedly say “we will call you back with a estimate and what’s the matter with it” horrible staff.. if you want real work & communication you need to ask to speak to a mechanic
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September 2023 by Zeb P.
Doug's is running a hit job on anyone to park in Morgantown. Charging $270 for your car getting towed is a scam. Doug's relies on unexperienced college students as it's main source of prey. Shame.
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August 2023 by Simone M.
My old 2007 Scion died on the side of the highway going up a big hill. Scary situation, for sure! My insurance company had Doug's Towing come out and they were very fast and reliable. Jeremiah called me to let me know he was on the way and he did a fantastic job. Very nice and professional! The people in the office were very helpful and kind, and Jeremiah even drove me down to a hotel nearby so that I wouldn't have to walk by myself! He absolutely did not have to do that, and I greatly appreciate it. Excellent service!
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July 2023 by Jacob Corbin
Horrible people and horrible business practices. Very predatory like towing I deposit cash in cvs since I have a capital one debit account and I decided to park at cvs and get some chipotle before depositing the rest of the cash into my account, I was in chipotle for LITERALLY 3 minutes and when I walked out they had my car in the air and demanded $80 to drop it even after I explained. I hope you know nothing but misery and pain you leech
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July 2023 by Nat S.
Disrespectfully f*** this company and the loser who sits in the CVS parking lot preying on people to ruin their day. I get rules are rules but my boyfriend and I who are most certainly not from here ran across the street for literally two minutes to use the restroom and within a minute he was already hooking his stupid truck up to my boyfriends- then proceeded to rob my boyfriend of $100 cash as a "release fee". Y'all are some crooks and really petty for sitting and stalking a lot just to make some easy money- not to mention it was clear he was targeting people as we were not the only people in the lot, and I'm sure not the only ones who hadn't gone into the pharmacy. Shame on you.
