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May 2024 by maria mancini
Angela was wonderful. Understood what I was looking for, made great suggestions and helped me make a great choice.
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May 2024 by Tracy Page
Kind and courteous service and always willing to guide me through my shopping experience, Delivery is a snap and the delivery guys are always respectful! Best part about going to chucks furniture is the visits with the Dogs☺️
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May 2024 by Brian Clayton
Excellent customer service. Pleasant to deal with.
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May 2024 by Bob Talley
Great store
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May 2024 by Robert Kuznar
Chuck's Furniture was great when we selected two sitting chairs for our teading room, but the manufacturer could not get the original fabric anymore for the style chair we wanted. Robert was very informative and helpful reviewing alternative materials then completed the special order for us providing their veteran benefit.
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May 2024 by J Moore
We have bought several things from Chuck's Furniture over the years and today's purchase was a pleasant one as well. Was able to take advantage of their Memorial Day sale too! The guys and gals at Chuck's are friendly, knowledgeable and personable. Wouldn't ever buy anywhere else! Highly recommend!
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May 2024 by J Krof
Great service, excellent quality, not like some of the previous stores we shopped at before. Definitely would recommend this store for someone looking for a quality product that will last and friendly helpful service to add. Excellent follow up to assure everything went well. Thank you Mitchell.
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May 2024 by Mary Helicke
No pressure sale and beautiful showroom with VERY large selection. Did not disappoint.
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May 2024 by Zach Moore
Great selection and service!
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May 2024 by Nathan Ober
Cool pieces of furniture and great service.
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May 2024 by Beth Walker
We’ve purchased several times from Chuck’s Furniture and are once again very happy! Their assistance, delivery, etc. was great! Beth and Bryan
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December 2023 by Amanda C.
This is a two separate occasion disappointment. Back in 2014, we purchased a mattress that supposedly the factory caught fire. The mattress took I believe 4-6 months to actually come in. They never called to let us know it got delivered to their warehouse and sat there an additional few weeks. They couldn't deliver promptly because the mattress was too heavy. We had to rent a U-Haul to get it ourselves. 2023- We decided it has been awhile we will try again. We found the couch we wanted. We were urged to wait for the sale. The sale came 4 days later as we took 3-4 trips to pick out a fabric. The night we placed the order, the sales woman called the rep of the company to make sure there was enough fabric to prevent delay and was told production would start immediately. Good news- were told 4 weeks as the fabric was in stock in the amount of yards available. Perfect ! Our only stipulation to getting custom was to make sure timeframe was reasonable. We told her this multiple times. Well at the 3 week mark asked for an update from the sales rep, no response. Called the store myself and, I was told it was in production and would be another 1-2 weeks. Called the following week at 4, was told it was just went into production that weekend ?! Okay how is that possible. Called week 5, couch is built but waiting on fabric that won't be in until week 6. As I try to be patient and explain this was not explained to us by the sales rep and we would have bough the in stock floor model for this timeframe. Sales rep calls me to tell me I was lying and she never said that?!? I'm like that's insane. You told me and my husband 3-4 weeks as again we didn't want a long timeframe because of holiday plans coming up and we only agreed to customer because of the time frame. We asked to speak with the manager. The Manager was supposed to talk to owner. We have yet to receive a call back yet or even an update. This is unacceptable. All the service was amazing until they were unable to keep their word regarding production and their service and attitude went south. I would not recommend this store.
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October 2023 by Kayli Matala
Don’t be like me and avoid shopping here because you think you can’t afford it!! They have a HUGE selection and can order furniture in ALL price ranges!Mackenzie is so incredibly helpful and good at what she does. As someone completely clueless about furniture and design, I felt at ease through the entire process. Next up, the living room!! :) Thank you Mackenzie and Chuck’s!!
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October 2023 by Jacquie Brenneman
Excellent customer service. Salesperson was friendly… extremely helpful in every way. First experience at Chuck’s Furniture. First furniture store I will shop at when I need furniture again. Definitely because of the salesperson. She was great!!!
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September 2023 by Stacy Elizabeth Foley
Our mattress shopping experience at Chuck’s was easy, smooth and successful! Shaun was quite knowledgeable, courteous and very helpful on the sales floor who pays extra attention to customer service and satisfaction. Expeditious and professional delivery with set-up was the icing on the cake. We highly recommend Chuck’s Furniture to anyone in or around the Morgantown area. Thank you!!
