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April 2023 by Cathy M.
The manager at the Wellsburg, WV Kroger grocery store is a cheater, and she refused to give me 7.79 back for pan ENTENNMAN's fudge cake, which was advertised buy-one get one free on 4/30/23. The small placards had been placed all around the ENTENNMAN's pastry stand, and on 5/1/23, when I presented the receipt, she argued with me. I told her that the cake was one of the products listed for the buy one get one free sale, but apparently she'd rather lose a customer than give the money back. She was worried about a measly two dollars and refused to give me my $7.79 back for the buy one get one free.. I was irate that she was worried about such a small amount. I then told them what I thought all the way out to my car. So caveat emptor. This store and it's people will cheat you, and they're not very good at customer service. I will never shop there again. Beware!
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September 2021 by Lisa G.
Don't buy the corn with the husks removed at Kroger in Wellsburg. It was on a rack in the back at the end of the bread aisle. We bought a 4 pack for $2.99. It tasted awful like chemicals.
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August 2020 by Jessica V.
I would give 0 stars if possible. Every single time they over charge on multiple items and the only way to get your money back is to return to the store. The employees and management are rude and unhelpful. They act like you are bothering them if you ask a question. Terrible place and they take full advantage of being the only full size grocery store in town. The very worst Kroger with in 50 miles!!
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March 2020 by Rachel R.
The store was recently renovated and the management has changed since previous reviews. One specifically was written during the renovation and that's why it was "tore apart." The employees are hard working,and the new management is extremely friendly... I have personally seen them give products away, just for good public relations.
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September 2018 by Hope Isenberg
Good place to shop
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April 2018 by Marillian Hannen
Very helpful and cheerful staff
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November 2017 by Michael L.
The store is tore apart. The employees are friendly but I have personally witnessed management belittle and talk down to them and a couple members of management talk to customer s just as badly. This used to be a 5 star store but has really hit rock bottom in just the last couple months. Unless you have to have to have something late at night , I would avoid this Kroger.
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June 2017 by Marillian Teague
Very helpful and cheerful staff
