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August 2024 by Albert Kramer
Beware of selling to this business, they manipulated a new salesperson of ours to ship them an order for $3333.67 and then flat out refused to pay, they claim they didn't order the merchandise but that is not true, they constructed the entire order as the salesperson was new and just learning. We called repeatedly offering to pick the merchandise up, they kept saying they would call back with the items they wanted to return, they never did and they will not pay. BE CAREFUL!!!! Sosmetal Products Inc.
Philadelphia, PA.
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August 2024 by Greg g
The driver drove 200 miles to tow me. Most polite and respectful people I've meet in West Virginia ? when you use AAA use them
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July 2024 by Greg Covington
They were great. Noone would move my trailer. They came over and hour away to look at it, then came back another day to make sure it can be done safely, then determined to keep his word, the came out with 2 trucks and the right equipment to make sure it got done. Then they showed me thing about the trailer I didn't know since this is my first one. 100% I would recommend them. They will be upfront, honest and safe. After dealing with multiple people who didn't know what they were getting into, Als got it done.
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July 2024 by John Barlow
When picking up a vehicle from an accident and taken to their yard. The person should tell you that they start impound fees as soon as it gets to their lot. That was a mistake by me not calling them after my daughter’s car was damaged. Beware of huge fees! Had to give up car to cover costs. If they tow your vehicle. Get it quickly. Now they will sell the car and make money because it was drivable. Salvage title specialty.
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June 2024 by michelle Rexrode
Don't work with this company. Mike Reilly is the new owner. He will rip you off. He ordered $4k worth of supplies from my company and hasn't paid one penny of it. He also refuses to return the orders but I guess he cant because he already used all of it. As soon as I told him he had exceeded his credit limit and needed to pay, he stopped taking my calls. I should have listened to the warnings given by people that know him that he is shady and untrustworthy. Al's Auto is now in collections. Its a shame that this once owned family business has had its name tarnished like this. As a lesson, demand that the new owner can't use your business name or anything close to it if you are selling your business. The former owner was wonderful. Mike Reilly is trash and crooked and most definitely will run Al's Auto into the ground. He can't keep employees. I saw around a dozen come and go during my couple months dealing with him. If you decide not to listen and work with him, you better get cash upfront or he'll rip you off too. Doesn't deserve the one star I gave in order to post this.
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April 2024 by Ethel Reid
I took my vehicle there for a problem and they misdiagnosed it and said it was the rack and pinion which cost me $1000 for parts and labor! That was not the problem ! took it back and now they are telling me that it is the power steering pressure hose which they want to charge me another $260 instead of fixing there misdiagnosis! very poor service will never go there again! The hose was the problem from the beginning! I got the price for the hose from Napa and it is only $54.99 and Al’s told me it would be $159 just for the hose plus labor.That is very poor business!
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March 2024 by Andrea Stroup
Incredible service. These guys are lifesavers. We had never been there before, and called them for help on an across state road trip stranded on the side of the road... flat tire and no spare DOH. Even though it was minutes before the listed closing time, Al's Auto Services sent out a tow truck immediately, got the car back to the shop, got the right size tire, and the car was back on the road safely in no time flat. Thank you
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January 2024 by D Ford
Don't go here for any collision repairs. Worse service ever
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December 2023 by Anita Welshans
The most friendly people you could ever deal with. Esp the woman who does the non mechanical jobs
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September 2023 by Annette C Roberts
As a women I have never felt like I was being mansplained too. I asked if he would be willing to work with the DHHR office who were helping me pay for repairs and he happily stated he never has done that but is more then willing to try to work with me and them and I thought that was really nice. I had gotten a previous estimate on my car that was triple the amount of his estimate. I will be returning for future car needs as the service was pleasant and flexible and I really felt like they wanted to help me get my car safely running without bankrupting me. The other place saw a women and tried to take advantage, Toby saw someone who needed help and was open and willing to do anything he could for me. 5 stars!
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September 2023 by K.C. Alden
I took my vehicle in for an inspection. The mechanic that took my vehicle was gone for thirty minutes. My vehicle was only one year old; he didn't need to be out that long -- disappointed.
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August 2023 by Stacy Costlow
TOBY'S, did an oil change. Had an appointment for 11am. Didn't get done til 1250pm. Bc they were "waiting on oil"!! Then they failed to replace the oil cap! So I was getting warning lights on my dashboard. Had to go back the next day. They stuffed a rag in my oil tank, bc they had to order a new cap. Never again!
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October 2021 by Adam Marzullo
They book appointments 2 months out and cancel after u get the on ur appointment day. Very unprofessional!!
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September 2021 by Tasha Scott
Awesome Place. Great prices. And WONDERFUL people!!!
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September 2021 by Russell Wolfe
Great ppl..
