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July 2024 by Ida Givens
When I come here I usually have good service and no complaints. However I really needed to transfer money today. I showed up even before 5pm and drive though and inside were both closed. I don't understand how a bank closes at 4pm when most people don't even get off work till 5pm.
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January 2023 by Kaylee Posey
Idk how anyone could leave this place a bad review. The staff is always phenomenal. They’re so nice and always ensure suckers for the kiddos. I can be a complicated customer (needing copies and what not) and they are always happy to accommodate. Love this bank.
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November 2021 by Brittany Brown
A friend of mine called there today to ask if she could come deposit her check in person since it still wasn’t in her account from depositing online. She was kind and polite when asking, but Instead of simply answering the yes or no question with a “I’m sorry but I’m not able to do that”.. your employee answered with “no! You have to wait like everyone else since apparently you couldn’t wait yesterday.” I understand people have a bad day every once in a while but that is completely unacceptable and your employee should be ashamed of talking to someone like that. Very unprofessional and I hope my friend eventually switches banks because this is not the first time she has been spoken to like this. Sounds like you all need to clean house.
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May 2021 by Energy Turtle
You guys (Wesbanco in general) got greedy. You Started charging money for using a "foreign atm machine. Also, refusing to let me use my bank account to send money to someone through Paypal, only offering to let me use my debit card, so you can charge me over $5 for it... I'm changing banks, and telling other people I know to do the same.
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January 2018 by Toni Hall
Nice place to bank
