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July 2024 by Emily Surette
Friendly and helpful staff
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June 2024 by Jen Nielsen
I learned a new thing today. This Vienna store is the Corporate store location. It's the only place you can return Verizon products that you've ordered online. The Southside store can't help you with those returns.
The process was easy and the saleswoman was helpful, knowledgeable, and kind. Very pleasant experience. Groovy :]
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June 2024 by kenneth seen
Very friendly and knowledgeable
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May 2024 by leeann Offenberger
Shady business dealings, because of their shady business practices Verizon lost a 20 year long account. Do not recommend this store
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February 2024 by Serina Shilling
Very helpful and very polite was a nice clean store and I enjoyed their service and they knew what they were doing
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November 2023 by Ann Marie Laird
My boyfriend just visited the store after we saw a Verizon commercial that states you can trade in ANY iPhone in ANY condition an add an iPad & Apple Watch with a certain plan. The person who waited on him told him to read "the fine print" as his iPhone doesn't qualify and told him a new phone with an unlimited plan would "only" be another $45/month. Never mentioned the iPad or Apple watch. Seems they need some more training. He was less than helpful & your ads are misleading. I am an AT&T customer so I called them, they offered a much better deal so my boyfriend will be with AT&T soon!
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September 2023 by Road Huggers Trucking
Very rude and unhelpful. My screen won't come on so I can't wipe the phone to turn it back in. Her answer was, oh well just send it back anyway. I said, I have personal information on my phone. She's says oh well, I don't know what to say. No one gives a damn! If Verizon can't do anything to help? Who can? I got nothing from Verizon.
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September 2023 by themechanic
The staff are very rude phone service good if you live right in town The Manager Jeff not willing to step up and makes things right like a manager should, rather they huddled in a group laughing. Bad customer service.
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August 2023 by Mark David
Very helpful and informative. They didn't try to up sell me and gave me exactly what I needed.
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July 2023 by Candy S
If you need help, go to Victra on Southside. These people made us stand outside in the rain due to covid.
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July 2023 by On the Road with Pastor Anthony Lucas
People here are fabulous but Verizon is a terrible company
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July 2023 by Diane Dunbarger
The sells person was rude.
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June 2023 by Phillip Armel
The Verizon store was filled with helpful Version employees. My question was immediately answered and shopping there was a pleasant experience.
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May 2023 by Johanna Doak
Busy storeFriendly staffGood customer service
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May 2023 by Deidra Roberts
Derek at this store was absolutely amazing!!!! I wish I could have him fix everything else in my life.
