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June 2024 by Tennessee Volfan 2020
Love me some Lowes
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June 2024 by Barbara Sadler
I am a retired person on disability. My income is limited but my love of gardening is huge. Recently I have been shopping for marked down flowers to love and revive. The new markdown policy is ridiculous. The staff in the lawn and garden seems to not care about them or helping customers. There are never enough people working in ALL the departments. This is not the Lowe's I remember. Customer service sucks and it it coming from higher management and trickling down.
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June 2024 by Virginia Lyons
I found something I had gone to two other stores looking for.
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May 2024 by MaryEtta Hayes
Alex and Adrian, who works in Plumbing department, exceeded our expectations of courtesy, knowledge and helpfulness on our behalf. Thank you, guys.
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May 2024 by ATL BuckeyeGirl
Consistent. I wish you could get help more easily when you have questions.
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May 2024 by Joe Hornbeck
Friendly cashier lots of beautiful plants ..... at least till they stop watering them
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May 2024 by Judy Davis
Found what we were looking for.
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April 2024 by Brian Patton
New bedroom door handle. Bought Sharkbite
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March 2024 by John Henry
A young man named Conner was very helpful and courteous to me in my effort to purchase and install gypsum boards for my ceilings. I already appreciated Lowe's but his patience and help makes me like Lowe's even more.
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March 2024 by James Tomblin
It's DISAPPOINTING that Lowes stopped giving discounts to military veterans...but HOME DEPOT does!
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March 2024 by William Amick
ordered an oil filter Oct 2023. Still pending shipment. Every 2 weeks you attempt to bill my credit card. Just happened again yesterday Mar 4 ,2024. I have asked customer service at the store, left messages on the customer help line........all say they will help.....none yet.. it continues. But the constant billing reminds me every 2 weeks to shop elsewhere. Thanks for your answer........I've already talked with them and they said they would take care of it.... NOT.........
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March 2024 by Steve L.
Not enough employees to turn the lights on and the couple that were on the clock were doing everything they could to avoid being helpful. The lower shelves were empty and all of their stock is in the rafters. I climbed a ladder to get my items and a manger comes charging out and instead of offering to help me he called me a dumbass for being on HIS ladder. I will not shop at the Vienna Lowes location until the management changes. I would rate Jason and his lumber department minus five stars.
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February 2024 by Sunny Ricklic
If you know where everything is you will have a better experience.
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January 2024 by Paul Holleron
Only stopped to save a trip to the other side of town.Hard to find a manned check out here. I usually go the orange competitor. Save a few dollars and there is always a manned check out.
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January 2024 by Brian Blair
Placed a pickup order for a dishwasher and it got canceled so I called to see if it may have been out of stock I was told no they had 3 on hand so I placed the order again and it gets canceled again I then called back got someone in online fulfillment I asked “why does my order keep getting canceled”was told “I don’t have time for this”and was hung up on.So not a problem, Home Depot just gained a new customer I placed a pickup order with Home Depot and within minutes they called to let me know they received my order thanked me for my business and let me know my dishwasher would be ready for pickup within the hour.So my advice is try Home Depot they actually appreciate your business and a very helpful unlike Lowes
