The Home Depot in Parkersburg offers a wide range of products including tools, appliances, outdoor furniture, and building materials, serving residents of Vienna, WV. Customers appreciate the friendly and courteous staff who go out of their way to help, making shopping a pleasant experience. The employees in the paint department are especially noted for their excellent service, and staff are quick to assist with loading purchases. The store has a reputation for having a manned checkout counter, ensuring smooth and efficient transactions. Customers have successfully found and purchased specific items like cedar split rail fencing, with prices that are considered competitive. The store is also known for its fast special order service, often delivering items within a few days. Unlike nearby Lowe’s stores, Home Depot actively seeks out shoppers to assist them, which enhances the shopping experience. Many customers are loyal to this location, choosing it as their preferred store for home improvement needs due to the helpful staff and quality service.
The ladies at the customer service desk this morning were on point helping me with a return of a faulty battery.
Unlike Lowes where it seems like the staff runs away from you, HD staff always seem eager to help.👍
March 2026
Had a great experience when looking for a door. The associate helped me find what I was looking for online because what I needed they don't stock. Got in on order. Good job guys and gals
March 2026
Very friendly and knowledgeable staff. Great selection of building supplies and tools. Well stocked, organized, and clean.