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July 2024 by Joseph Ferrell
Only giving a 5 star review for the woman who helped me today on the phone her name was dunndra sorry if I misspelled it. Aaron’s to win and another triple a member not only hung up on me but told me they would not tow my vehicle bc of where I had to move it for my safety to get out of the road. The closest last was the in and out tire shop but the towing people are refusing saying I could have a balance and they need to check with the place I moved my truck again for my safety before they would tow it. Just kinda blows my mind how emergency towing is able to be negotiated what time for what I believe to be absolutely ridiculous. But thx again to the lady who is trying to straighten this out just might save my account with them.
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October 2023 by Robin 700
It is a wast of your money. Takes to long for them to do anything for you and they take your money in seconds. Would not recommend at all. Rip off....
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January 2022 by Philip VanOrman
Have never been there. Did call them the other day. After I got through the lenghtrobotic phone system and got a person it was
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December 2021 by Shannon Cottrill
Very friendly and helpful staff
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October 2020 by Jesse Cole
Was honest told be need to leave geico price is good too. Good customer service
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September 2020 by Taylor Stewart
I bought a AAA membership in Ohio, which covers tire patches, but apparently when traveling to WV they do not cover tire patches... even ones originally placed by AAA. Ugh!!
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January 2020 by Ann Blankenship
Excellent
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November 2019 by Jesse. Cole
Was honest told be need to leave geico price is good too. Good customer service
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August 2018 by Jason Roberts
The girl at rear middle desk was very kind and professional helping us get the cedar point tickets at a good price we wanted. Sorry I forgot your name.
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June 2018 by Michele Haddox
I just had a horrible customer service experience with AAA in Parkersburg, Wva. I canceled our home & auto policy and would not ever recommend them or their agents in this area. Their Regional Manager was of no assistance as well. After reaching out to Progressive I found that I had been lied to as well. Patti Davis lacked customer service let alone friendliness. They did not care one bit about loosing a customer.I hope via word of mouth; people choose to take their business elsewhere. My rates came down as well! Ultimately a WIN for my family & Myself.
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June 2018 by Rachel Wolfe
DO NOT USE PATTIE AS AN INSURANCE AGENT. After giving wrong information on insurance, she caused my insurance to go up due to processing paperwork incorrectly!
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March 2018 by James Turley
Very good service
