Bath & Body Works offers hundreds of quality products, from fragrant body lotion to candles, perfect for treating yourself or someone else. Store associates are ready to help put together the perfect gift. The store can be very quiet and peaceful, with employees not chasing customers. However, the store sometimes needs more staffing, with only one helpful and hospitable person available. The experience can be fun and easy with great service, but at other times service is very unusual for this brand.
The store at the Highlands was well stocked with lovely displays .The two associates I interacted with were very friendly & helpful. One of my favorite things though was the little sink where you could wash your hands to try out the handsoaps!
January 2026
The manager is amazing, her name is Amy and she's the sweetest. I've never felt more welcome to an establishment then this one. Great Job Amy can't wait to see you again at my next visit! 🫰❤️
November 2025
The Highlands..Thank You So Much For Your Help..Love The Store....A Great New Line Of Lotions since IV been there..ROSE Is what I Picked...
