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November 2023 by David Irwin
These guys are honestly absolutely useless. They'll say they tried to contact you with actually no trace of anything. They've managed to waste a full hour just looking at my car sitting in the shop because they couldn't put reg oil into my car but could put high mileage with 30k on it. Lol
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June 2023 by Sara Pettit
We stopped here while traveling as our camper tire blew out. The gentlemen we dealt with were so helpful and kind, even giving us tips on other places where we could get parts they didn’t have. Thanks for your help!
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October 2022 by Nathan Park
Friendly staff, polite helpful and respectful, had oil change done at the Sutton/Flatwoods WV, Walmart and the gentleman at the service counter was great.
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October 2022 by Sara Boggs
Terrible. Seems nobody there knows what they have or what they are doing. Called the day before to make sure they had tires that I needed. Drive an hour to get there, they didn’t have the tires they told me they had. Apparently they “had been ordered”.Service: Tires
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October 2022 by Ronald cooper
Service was great friendly and courteous.
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September 2022 by 81 F.
If you're ever thinking that your car just has way too much oil in the engine, or, you've been lamenting that your car just rides too darn smooth, then this is the place for you! Let's start with my wife's 2016 Infiniti. Cost me a lot of $$$. She's loved it since the day she got it. Took it to the Walmart Auto Care center on Scott's Fork. They changed the oil, then shortly thereafter, it began making rainbows on the pavement when it rained. Took it to another mechanic, asked him to see if he could find anything. Five minutes after putting it on the lift, he came and got me. Put his finger up under the engine pan and touched the oil filter, and showed me how he could spin it back and forth with one finger. Wow. If that came off, it's a new engine. I asked him if anyone else ever had the same issue with them and he indicated that it happened "all the time, and when there's damage, they never claim responsibility". Another occasion, I had them install a set of tires on my truck. I told them, as per the manufacturer, "The yellow marks on the tires should align with the valve stems". And of course, when they install tires, they throw in a mandatory extra charge for "lifetime balancing". A ripoff in most cases, but I was able to figuratively beat them over the heads with their own policy until my vehicle was right. Picked the truck up and drove it home, and it came close to dislodging the fillings from my teeth. Terrible vibration. Got out and looked, sure enough, tires not aligned with the valve stems. And they had PILED the lead weights inside the wheels in an unsuccessful attempt to get them to balance. I mean, halfway around the inside of the wheels was gobbed up with lead weights. That in itself should have indicated that something was wrong... Took it back and told them. Showed them the marks. "Those marks don't mean nothin". My response was, "The manufacturer seems to think they do," and I showed them the document from the manufacturer stating that the marks must align with the valve stems. Technician's first response was that they weren't going to do it because it might be that my tires were defective. Truthfully, they were reluctant to put my truck back in the bay, lift it up, pull all four wheels, remove all four tires, put them back on in the correct orientation, re-balance them, and reinstall them on the truck. I mean, they would actually just doing the same job they'd already done for a second time without getting paid for it. So I told them, "That's fine. Re-balance them without pulling the tires off if you think that will fix it. But, remember that I have lifetime balancing, so I'll just keep bringing it back until it's right." Reluctantly, they removed the tires and reinstalled them with the marks at the valve stems, re-balanced and they were perfect. I guess my advice is, if you have them do any work for you, take it to a REAL mechanic and have their work checked before it destroys your car. Or, just skip Walmart altogether and take it to a real mechanic.
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July 2022 by Andrew Smith
Took it in for an oil change and tire rotation. Took me in right away. Kind and helpful staff. No up charging tactics. Even topped off my wiper fluid at no charge. Been very happy with my experiences here at this center and will be back for any other tire and maintenance needs I have in the future. Thanks to the fine folks there!Service: General repairs & maintenance
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July 2022 by Crystal Jensen
Flat woods auto center was a joke. First I called the guy who answered was extremely rude I got out on hold for well over 20 mins. Then I went in and stood there waiting for someone for abt 15 mins while 4 of them changed a light bulb. ?. Finally I asked abt a tire I got it and told them I wanted the old one for a warranty issue. They told me by law I have to give them the old tire and be charged for it. I didn't care abt paying the 2.00 recycle fee but now I'm also out 120. For the warranty. The only thing good abt this place was I could walk through while I waited. I will never go there again
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October 2021 by Justin Plotts (PowPow)
Had a mechanical issue while moving from PA to KY and these guys had me ready to go and back on the road in less than 45 minutes. I had called 3 other places and nobody else could or would give me a hand before finding this place.
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October 2021 by elizabeth moore
Helped my friend and I out in a crisis on a road trip! Thank you...thank you... Thank you?
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August 2021 by Sharon Dephillips
I was on my way to Wal-Mart in Sutton to pick up prescription for my 82 year oldHubby. I called Walmart tire department, to see if they were still open say said, yes The two guys were very nice, I blow a tire and need a new one. Very nice guys,they were great, thanks again for helping me guys., love WalmartSharon DePhillipsGod Bless everyone that helped me and my husband
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August 2021 by daniel benson
5 real good.
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June 2021 by tonya Conley
Walmart Sutton, WV...great pricing on Synthetic Oil change! Roll Back dollars days saved me about $30 bucks!
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April 2021 by Junior Jenkins
The only place in town to shop
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October 2019 by Linda Simmons
Get new tires in and out in know time