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January 2024 by Traci Canaday
We would highly recommend Dave at United Cycle of Summersville. We looked all around, and found the best deal here. Super easy to work with, and we got to bring home exaclty the machine we were looking for. Dave stayed after closing to make sure we got to bring our new machine home that day, even though most businesses around us were closed due to a storm. If you’re looking for a great deal on SXS’s this is where you want to go! Thanks again Dave, we will for sure be back!
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November 2023 by lakin clark
The communication was horrible!! They always gave me the runaround.. when we took our four wheeler up there it ran fine when we picked it up it wouldn’t run at all .. they said we had previously messed with the wires which we did not! They had our fourwheeler for 3 months and only contacted me twice about it! When I would call them they said they should be getting with you next week! Next week never came! So we went and got it back when asked for a discount because of all the hassle and the fact that it would no longer start we had to wait over an hour to talk to the service manager, for him to just take 90$ off our total of $890!! Very Poor service
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November 2023 by Shelly Campbell
Great people who work there! Love the Honda!
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July 2023 by Tim Edwards
Dave was great to work with today! Went above and beyond to help us get into the right bike for our purposes. Highest recommendation here!
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July 2023 by Matt Dodrill
Brandon in parts has been super helpful we have gotten a ton of parts for three different bikes. Super friendly atmosphere overall
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July 2023 by JESSICA THOMASSON
Easiest purchase I have made! I called to inquire if the Ranger was still available along with if roof/ windshield, and delivery was optional. It was! Even better they were able to make same day delivery!!! Can’t say enough great things about the staff at United Cycle. Will definitely be back for future accessories and service.
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July 2023 by Sam Ndrwd3
Very helpful was able to find and decide on my new helmet with in an hour. Plenty of stock in atvs, street bikes, dirt bikes, side by sides, riding gear, parts, tires, and plenty more. Awesome show room
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July 2023 by Tonya Berry
Great people to work with! If you want friendly, fantastic service go here! They will help out out in any and every way they can!!
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May 2023 by Hank Bron
I was out of town on a motorcycle trip in the summersville west virginia area. I was having some issues with my rear tire. I made a call and talked to the service manager. I was able to limp back to Summersville they put a new tire on right then!! And did a fantastic job wish this dealership was in the town I lived in. Thank you guys for making a bad situation much better as I was only postponed about an hour and a half And was able to get back on the road and enjoy the beautiful state of west virginia.
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April 2023 by John Clark
Terrible experience. Would not recommend anyone buying anything here. Customer service is horrible. I will go out of my way to make sure I tell anyone to steer clear of this place. I took my sxs in for a simple recall to have the steering wheel replaced and ended up with a disaster. Went to pick it up and they tried to hide the fact that they broke the power steering when replacing the steering wheel. Also the steering wheel is now crooked. When I told them about it they tried to say I brought it in like that. Complete lie, the machine only had about 400 miles on it. Then I noticed the speedometer wasn’t working. Had to bring it back again. They confirmed yes it was not working, oh and they tried to straighten the steering wheel. Epic fail! So now after waiting almost a year to get the sxs, immediate safety recall, now wait almost 6 months for them to order a new gauge cluster that they broke changing the steering wheel. Once again pick it up and low and behold service light is on, steering wheel still crooked and now the odometer shows 0.7 miles when the machine actually has 421 miles when I dropped it off. So if you like getting terrible customer service and the run around, please waste your time and visit United Cycle. I have not heard anything good about this place and I didn’t listen. Now I have a $30000 sxs I don’t feel safe driving.
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February 2023 by Heather Ruckman
The people that work here are the best
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November 2022 by Luke Bailey
I've been in there a few times but they just don't seem like they're doing too well I could be wrong but in my opinion they need to advertise and promote a little more I love United Cycles I love anything with two wheels and four wheels but I have yet to go through the process of getting a bike or four wheeler, side by side financed so I am unfamiliar with United cycles financing and policies. However I will have me another bike this spring
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November 2022 by John Hamon
This place seems like it is never open. Website says it is open to 2pm today… On a Saturday, drove almost an hour to find out they’ve closed and locked the gate, it is 1pm… guess my dad and I will be buying somewhere else. Working folk can’t ever get in, even on Saturday they close up early (Sometimes earlier than posted) Good luck staying in business, let’s face it you sell luxury items.
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August 2022 by Gabriel Randolph
Was the best experience I have had buying anything with tires. They were friendly, prompt, and helpful. The whole process was quick and painless. Will be doing business here again.
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August 2022 by Glen Tyree
Just before I left for a cycle trip on the Blue Ridge Parkway, I brought my Goldwing in so that they could check it to make sure it was ready for a long trip.They did an overall check, including fluids for a very reasonable price.
