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October 2023 by Ryan Duling
Best towing company in the area! They're always friendly and helpful!Service: Car towing
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June 2023 by Candice Hancock
The first time I went they did a great job and charged me a decent price so I thought. After they put my car back together it still was wobbling so I take it back and asked him to find out what's wrong with it and I will pay them to fix it they had me pay $800 for parts that I didn't need cuz after I paid them my car was still wobbling. After I took it somewhere else for them to tell me what's wrong with it I took my car back to them for them to fix the actual they didn't put in right they still charging me for parts and labor and then my car was fixed.?????
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May 2023 by Trent Gola
My car got towed on a Sunday evening, the rude receptionist told me that it would be an hour wait and it ended up being two hours. The weirdest part about the whole ordeal is that they only take cash, what other towing company only takes cash?
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May 2023 by Schy Pudsell
Got into a car accident a few weeks ago and I’ve tried multiple times to contact them and the receptionist hangs up on me everytime I call. I just want the stuff out of my totaled car.UPDATE THREE WEEKS LATER:Still haven’t heard back from them, I’ve called back with no answer, assuming they’re trying to keep the car longer to increase the amount of money they will try to charge me or that they stole the 2 loads of laundry I had in my car when I wrecked.Update 4/26/2023My license plate from said vehicle which I never heard back about, just ran a red light in a bus lane in NYC and I got billed for it. Do not do business with these scam artists and thieves. They will take your plates just to put them on another vehicle.
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March 2023 by xxHømıcıđał Qůəəň
SCAMMERS!!! Use literally anyone else. They think they can and they actually WILL overcharge and keep your vehicle for as long and as much money as possible. They do business with fellow scammers and will deter you from help at every avenue. A five minute tow should not ever cost someone over $160!!
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February 2023 by Nicole Wolfe
My son's car was parked at a Dollar General. He was told to park there to meet & ride w/ his journeyman in the company van. He pulled in at 7:15 am & at 7:30 am the landlord of the Dollar General called to have my sons car towed. Mountaineer Towing picked it up at 8:30 am. They charged my son almost $200 for a 2 minute tow!!! How is this business still open with such horrible reviews? They are price gouging people! Also, there were absolutely no signs posted stating that where my son parked was a tow zone. The General manager of the Dollar General said they didn't have an issue with him parking there so why should it bother the landlord? Why are people so hateful & greedy these days?!?!
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February 2023 by Gabrielle Nicole
SCAMMERS!!! Use literally anyone else. They think they can and they actually WILL overcharge and keep your vehicle for as long and as much money as possible. They do business with fellow scammers and will deter you from help at every avenue. A five minute tow should not ever cost someone over $160!!
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November 2022 by cedar234
I have witnessed two accidents they towed away. They leave a mess. They don’t pick up enough. They leave it trashy. Car rubbish and bits of broken pieces left aside the road. Thanks for actively making Morgantown trashy!
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August 2022 by Hayley Roxanne
Would leave 0 stars if I could. Overcharged me to have a ball joint arm part replaced. I already had the part bought so all they did was replace it. Charged me $170 at 1.8 hours when the work took an hour and a few minutes, and should have been around $90-100. Called and explained to whoever answered the phone, and she said she would have to check with the mechanic and would call me back. Never called me back.
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April 2022 by Kylie Bennett
Easily the worst towing company in all of America. Awful customer service, could be comparable to Hitler. They hung up on the phone, they were rude on the phone to my friend as well. Told us to be here at noon, then as we proceeded to call them 3 times to tell them we were here, they said to wait because they’d be here shortly even though they didn’t show and left us waiting for the entirety of a Marvel movie. There were other people waiting outside of the locked gated entry as well who were here probably an hour before we were. So terrible I hope that Norse Viking Gods haunt them.
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April 2022 by Colton Cooper
I do not recommend this business and have filed a police report in relation to an incident on 4/1/2022. An unknown driver, who identified him self as “F*** you” threatened to “pull me out” of my car and “beat my A**” after I questioned him on the legality of a tow he was performing. The driver could have handled the situation in nearly any other way, but chose to make threats of violence instead.
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March 2022 by Renee Woodby
Our son broke down on I68, they went out immediately and towed our son back to his apartment. Great service the gentleman went above and beyond to help.
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March 2022 by Ana Cruz Zuriano
I live in a private Domain with RESERVED parking spaces…I came home from a long negative day of work, only to find someone in my paid for parking space. I was initially understanding and knocked on several doors to find who this vehicle belonged to. As well as seeing if they could have possibly, not seen the number 8, reserved sign because of snow. Finally I reached out to my domain and they referred me to these guys. Within 30 minutes, that vehicle was towed, I was able to get in MY parking space and enjoy my night. Thank you guys! ??
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March 2022 by Ana Zuriano
I live in a private Domain with RESERVED parking spaces…I came home from a long negative day of work, only to find someone in my paid for parking space. I was initially understanding and knocked on several doors to find who this vehicle belonged to. As well as seeing if they could have possibly, not seen the number 8, reserved sign because of snow. Finally I reached out to my domain and they referred me to these guys. Within 30 minutes, that vehicle was towed, I was able to get in MY parking space and enjoy my night. Thank you guys!
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March 2022 by Natalie Hartsock
Mountaineer towing will charge you $90 fee and insist on towing you to a gas statio instead of bringing a gallon of gas and charging a service fee or better yet, not responding at all and letting a company that carries gas cans respond. The owner and employee were rude and made insulting comments about me running out of gas frequently despite never meeting me before. This was when I objected to them both stating 1 gallon of gas will not start an out of gas car. ???Why not? And when i say that I've experienced it, then the insults. I just hope karma meets them head on.
