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July 2024 by Tony Antonini
I cannot say enough positive things about the CVS Pharmacy in Star City, West Virginia, especially thanks to Sarah the Pharmacist and Teresa. Every time I walk towards the pharmacy counter, they greet me with such warmth and familiarity that it truly brightens my day and makes me feel like a million bucks!
In today's busy world, their genuine smiles and personal greetings mean more to me than just great service. They know my name and always take a moment to connect, which is a rare and wonderful thing these days.
On several occasions, when there have been delays due to insurance issues, instead of just asking me to come back later, Sarah or Teresa have gone above and beyond. Despite juggling what seems like a dozen tasks at once, they've taken the time to call my doctor right away to sort out the problem.
I typically don't write online reviews, but the exceptional care and kindness shown by these two amazing individuals simply cannot go unnoticed. They don't just dispense medication; they uplift spirits and genuinely care about their customers' well-being.
CVS, you are fortunate to have Sarah and Teresa on your team. Their compassion and professionalism are exemplary, and they truly enhance the pharmacy experience. I hope you value them as much as I do.
Thank you, Sarah and Teresa, for your service, your smiles and for making every visit to CVS a positive and memorable experience!
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July 2024 by Deborah Reese
I find the sales person at Star City CVS very helpful in getting photos downloaded, as well as printed. She directed me to other items needed, while photos were being printed. This made shopping go rapidly and pleasantly.
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July 2024 by C R
Good experience.
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April 2024 by Edd Devlin
Went to CVS to get something for a corn on my foot …. It was over $8.00!!! Went to Kroger and got the EXACT same one for $2.95!!! CVS prices are Outrageous!!!
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February 2024 by Al Vallozzi
Very courteous and helpful I highly recommend
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November 2023 by Emily K.
I wish I caught the woman's name who went out of her way to pull the stock number without me asking and checked if there were christmas snoopys at other local cvs stores. if you're reading this, i did get the last one that you told me was in fairmont xoxo
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October 2023 by Rhonda Shahan
Used to love this pharmacy. Not anymore. I watched 6 people walk out after waiting for over an hour for flu shot or rx drop off or pick up. We waited at the counter for 30 minutes before someone even looked our way for a flu shot. I agree with other comments. They are rude. They didn't acknowledge anyone that was waiting in line, until someone said something about having to wait so loing. There were 3 people working behind the counter that day too! Will not use this pharmacy again. Too many others around with great customer service.
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September 2023 by Alan Aronhalt
Your business doesn't even deserve a star. It deserves a two thumbs down. I've been a loyal customer to this CVS for almost 20 years. I hope you are closing your doors for good while I'm posting this review. I will not step foot in your store ever again!!! Your pharmacy is packed with rude, obnoxious and lazy staff. If a customer goes to checkout there are at least 3 employees in front at the end of the checkout counter lollygagging and goofing off. Maybe one employee will come down to the self checkout area only to hover over you. If that's the case maybe just take your lazy self to the other side of the counter and I don't know maybe check me out!!! When the one pharmacist left I can't remember his name, I knew this store was going to go down hill!!! Your laziness and rudeness turned me away from your business!!! Good Luck because you all are going to need it!!!
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August 2023 by KIM CAIN
You never know when they are open. My husbands chemo has been there since yesterday, but we couldn't pick it up due to them not Being open.Everytime I have an issue I email the CEO Karen Lynch, you can find her email on the web.
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August 2023 by Sawyer Whitten
If you need prescriptions filled go somewhere else. The pharmacy closes early sometimes without notice. Today (Thursday) it was opened from 9am-2pm that's 5 hours I wonder if they took lunch also. The Hours are not good for anyone that works for a living. The system they use for electronic prescriptions is frequently down. If the Doctor sends it over when they are down it's lost so you have to call the doctors office to resend it.
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June 2023 by Pam Reaville
If I could give them no stars I would. Their website says Pharmacy is open, every week they are closed one day per that week no particular day. This is completely unacceptable, plus they also are the highest price pharmacy around even with a good rx etc. My advice would be not to use this pharmacy.
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May 2023 by Kay Monate
Customer service is terrible
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April 2022 by Kobe Jenkins
Didn’t get his name, but the male worker with long hair was extremely helpful and friendly. Honestly cheered me up when my day hadn’t been great
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March 2022 by Marissa Irwin
To pharmacist Steven - thanks for NOT calling me back, as promised, to let me know that you were bouncing my prescription back to the equally incompetent High Street pharmacy. I appreciate your broken promise. Needless to say, my experience with CVS here in Morgantown is the absolute worst I’ve ever had. In fact I’ve never had any issues with a pharmacy before (and I’ve been on a monthly script for over 20 years, so I’ve experienced plenty with pharmacies). Consider my business with you done. Not that you care.
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March 2022 by Holy H.
Zero stars actually. Horrible customer service. Expecially the fat c*** with the horrible blue hair. She's useless. Go elsewhere.
