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March 2024 by Karen Frazier
I just made a purchase at Ashley Outlet in St. Albans, WV. The staff were all very friendly and accommodating. Sales Manager Morgan was very patient as I looked for the “right” furniture for my needs. We all had a fun time - joking, laughing, etc. This is how real professionals do it - knowledge and expertise, along with a great personality. Thank you, Ashley!
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February 2024 by Paul Ball
Just looking
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January 2024 by Mary Goe
I came to the conclusion that I hated my old couch. I hated it so much. I hated it at such a high level, I banned it to never reenter the house. I womanhandled the old, abused couch onto the front porch at 7AM by myself. I hated it! My living room is now bare. I needed somewhere to sit, work, nap and snuggle with all the babies. I was referred to Morgan by a rather handsome gentleman.Morgan was very patient as I went from piece to piece. From the comfy oversized chair, to the sofas and sectionals and back to the oversized chair again and again. He had an answer for every question I posed. He knew his products well and didn’t pressure me into buying for the sake of buying.In the end, I made a well-informed decision on a SUPER comfy sectional and got a great deal!! The process was as seamless as I allowed, thanks to Morgan. I will miss that soft, comfy oversized chair!I took the handsome gentleman out to dinner as a thank you for the referral. Morgan can feed himself.
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January 2024 by Vickie Harrison
Great sales person. Very knowledgeable about the furniture.
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January 2024 by Haley Eisenhauer
Shawn, Morgan & Tyler were amazing when I came in! They were very helpful and informative with the questions I asked!
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December 2023 by Greg Harkins
Great selection but most things are order only as most furniture stores are
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November 2023 by Kalah King
Morgan Conley made our experience wonderful! He was helpful, efficient and made sure we received our furniture in a timely manner! I would recommend Ashley Outlet to all friends and family!
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November 2023 by Carla
Morgan was so helpful! Went in looking for dresser only and ended up buy entire bedroom suite. You won’t be disappointed if he helps you!
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October 2023 by Kelly Adkins
Tyler went above and beyond helping me with my vision for my new living space. He searched the local stores, and online. I highly recommend the St. Albans Ashley Outlet Store.
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September 2023 by L Brown
Wonderful experience shopping at the Ashley Outlet! Morgan was so helpful and friendly. He went out of his way to find what I needed and to make me happy!
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June 2023 by amanda fitzwater
My one star is not a reflection on the staff. My one star review has everything to do with the fact that this is suppose to be an outlet. The price is the same as the regular Ashley stores. The word outlet needs to be removed from the name.
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May 2023 by M TODD WILSON
Morgan was a fantastic sales rep. He greeted us, let us browse and answered every question we had about the pieces we were interested in. He answered additional questions we had later and was great assisting with the sale. He also helped out when I was trying to get a large piece upstairs and actually went to the sales floor to pull the backs off of a similar piece to see if that would lighten the load and help get the piece around a stair corner. We haven't hd the furniture long enough to leave a valid review but it is comfortable and looks great so far. If it holds up as well as our sales experience went well be in great shape for years to come.
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May 2023 by Karen R Hinzman
I didn't even know this store existed. The staff came right yo me and helped me pick out the right fit. I bought the prettiest set of tables I've ever seen.Great prices too.
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May 2023 by Nikki Noneyabusiness
Raistlin helped my family find the most perfect furniture for our home. Go see him, he'll definitely help you find the perfect furniture.
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May 2023 by Avery Hope
Best experience buying furniture ever Morgan made everything easy and pleasant