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January 2024 by Clint R.
Ordered tires on the app two weeks ago. Sent a message this morning at 0700 they hadn't been delivered and my appointment was canceled. I've been calling with no answer on the automotive line OR the main line. Very unprofessional
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October 2023 by Stephanie L.
Miss patti smelled like Brussels sprouts and saw Her shart in the adult pamper isle when I told her manager what I saw her manager told me "damn her ass must be lit" and also told me something along the lines of "she needs to ice it up"
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July 2023 by Mark Shaffer
None of the machines worked. Trying to get photos printed of my late daughter who passed in February as gifts to my parents and in-laws. The QR code would allow me to upload pictures and send me a code for the machine, which in turn said no photos could be found. Very aggravating for an already hard situation.
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June 2022 by rhonda d.
If you work the wrong shift you can't do your business at Walmart because for example the customer service center closes at 10 PM, even though there are two people back there working! and lights are on but nobody's home lol. actually a little frustrating to come in here to remake a return and to get sorry we/the customer center is not open. :/ But wait there's more... So I park close to the entrance because it's dark and it's late Plus I have arthritis, so I go get my bag of cookies and check out and try to leave the beautiful Walmart of South Charleston at Southridge and I get yelled at telling me to go use the other door because that one's locked and actually it was not locked - they were just now locking it! Where is the Customer Service????
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March 2022 by HappyCamper
Easy. Order online or in store. Pick up later. The only issue is finding an employee.
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August 2021 by Tony S.
It's a Walmart. Most the employees don't want to be there, and the customers don't want to be there. It's just they have to. Walmart is one of the biggest employers of the area. Walmart has crushed most mom and pop stores, so there is no where else to go go shop really. This is not the fault of the staff. The people who do work there work hard. Give them a break.
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June 2020 by Bob B.
This review concentrates on one aspect of the South Charleston Walmart - its bargain sales. I bought a very nice knife set on a fantastic sale deal. It was too good to be true but I figured that Walmart may have overbought the knife set or maybe it was a loss-leader. After a few months, though, I found out that it was on sale because the beautiful plastic handles started to develop numerous BIG cracks. I suppose I can dip the handles in a pool of epoxy and continue to use them, but they won't ever look the same. The steel of the knives is very good, the handles just are not holding up. Moral of the story - If you see a sale at Walmart that is just too good to be true, it really is.
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March 2020 by Thomas Christopher Blackhawk W.
No employee should let any customer buy this much toilet paper Under these conditions!!!!!!! FIRE BOTH Cashiers !!!!!!!!
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December 2019 by Joyce M.
I have been buying our groceries online at this particular store for a number of months but today will be the last time. My husband went to pick up our order but there was no one there so he tried phoning but the voicemail was full. He went inside to the service desk and there were 4 people standing in line but no one was there to wait on them. My husband found the manager of the grocery pick up and after my husband complained about the service in the store the manager told my husband he needed to treat him with respect. Excuse me??? My husband phoned me and told me what was going on so when I tried phoning them to see what happened I was put on hold then hung up on. This will be the last time I set foot in that store. We will take our business elsewhere and if you're smart you will do the same.
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October 2019 by Kaci F.
My ten year-old son is in the middle of a growth spurt and I wasn't for sure what size Halloween costume to buy him this year. I carefully picked out three large (Master Chief, a Halo Spartan and Black Panther) and two XL generics (a Game of Thrones knock-off and a Ninja). I figured out of those, one would definitely work. I went to the dressing room with my little boy and the employee refused to let him try on the costumes. I tried to explain that he's ten and he's at an awkward size (he plays football and is a stout built right now). She still refused. I asked if he could at least try the bottom parts on, so I could see if the legs would be too tight. She told me absolutely not. I told her that I can not buy a costume without trying it on. I gave her the costumes and went to Target. Target let's kids try on costumes!!! So do the Spirit stores!!! I was appalled by the horrible customer service at this Walmart and the lack of empathy. Plus, it was embarrassing. Why can my child try on costumes everywhere else but Walmart? I'm a middle-class working mom from South Hills, not a common criminal. This experience has really left a bad taste in my mouth. Shame on you, Walmart! Shame on you for not being child-friendly! My son was pretty upset, as well.
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August 2019 by Nolan B.
Waited 3.5 hours for a single oil change. There was 1 car in front of me! If you want it done right and in a timely manner, go somewhere else. The primary reason I went in was for a simple balance and rotate. I would have even just settled for a rotate, but they denied that as well. I only discovered that when I went to pay when I car was finally finished. If they would have told me they wouldn't have done it when they initially inspected my tires, I would have taken my business elsewhere.
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July 2019 by Jessika S.
Every time I come to this Walmart everything is misplaced and in different prices and the stuff ends up being more expensive and every time I asked for a price check they tell me know or they say that they're not going to check it because it was in the middle. It's annoying especially when you have such a huge stock crew
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May 2019 by Janice P.
I have been going to this Wal-Mart since moved here almost two years ago, I must say the employees are rude and I have no idea why they stock during the day, stocking should be done at night. I go to self checkout so I don't have to deal with cashiers. I used to work at Wal-Mart in Aurora Colorado and it was so much better than this Wal-Mart. I go to Wal-Mart here because it is the closest store to me, I may start going to Kroger from now on.
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May 2019 by Melissa S.
Every time i go to walmart i love looking at everything they have when i do go. But i cant stand alot of people its always something going on there.
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December 2018 by Nathan B.
Walmarts are typically the same. A few things stand out about this one that makes it different from others. First, they have a decent selection of WVU gear and at much better prices than other stores that sell collegiate gear. Second, WV allows liquor sales in just about any store that wants to sell it. Walmart is no exception and it is nice to be able to buy liquor inside of Walmart. Finally, the workers and even other customers are polite and pleasant, unlike many other Walmart's I have shopped in. We will continue to visit this Walmart when we are in town.