-
November 2024 by Heather League
This is the absolute worst hospital. I came in with pneumonia and and on going uti for years. Dr’s are rude and clueless. After passing out 3 times gashing my head open, they are currently trying to discharge me into a cab by myself to go home alone. When my family will be there in two days.
-
October 2024 by Marcos Moran
My daughter delivered our granddaughter here at the labor unit. We have nothing but words of praise to the entire staff of Doctors and Nurses. They were not just professional but genuinely compassionate and loving with mom and baby. THANK YOU.
-
October 2024 by CAROLYN JARRETT
I want to share the great care you get at Thomas Hospital. Nurses are always there and aids are there too. You couldn’t asked for better care. I do think it’s important to share the food here is terrible. This can really make you feel bad. Something needs to be done to correct this issue. I feel that WVU needs to do something.
-
October 2024 by Donna Wise
I’m currently in radiation treatment and Dr Hanson and the radiation team is very professional and very knowledgeable. I had a brain tumor removed at Ruby Memorial in Morgantown and they set a high bar for standard and Dr Marsh my neurosurgeon sent me to WVU Thomas for the best care.
-
October 2024 by Rebecca Sears
After being put in a room nurse came at least an hr later
Acted like she had a chip on her shoulder
Did not even say her name or that she was my nurse
Very condescending
Wiped blood off arm and hand but not fingers and when I asked for a wipe she said why don’t you go to the bathroom and wash your hands
She did say she would hook me back up to the heart monitor and blood pressure cuff, but when I got back from the bathroom she wasn’t in there so I just plugged in my heart monitor and BP cuff. She came in and pretty much scolded me for doing so and told me my BP wasn’t that important. Why not just wait a minute for me to get back? I figured I needed to be monitored so I put my own blood pressure cuff back on.
When I was discharged, she said after you take your stickers (leads) off, you can leave. Pretty much threw the discharge papers at me. I had to ask if those were my discharge papers.
She never smiled once
Never showed compassion
-
October 2024 by Kaleb Ball
Horrible place. They literally do nothing to help the sick people that wait 8 hours for subpar doctors
-
October 2024 by Renea Lester
Went to the ER for shortness of breath, was almost immediately taken back and triaged. My oxygen saturation when they first checked it was 55%, I was taken back and treated immediately by some of the best staff and nurses I have ever met, and I am a nurse myself. Before I was taken back to ICU they had me stabilized and breathing somewhat better. The ICU nurses and staff were phenomenal to me! One even went and bought something I needed from the gift shop, never asked for a thing in return. I see complaints of long wait times, but when I went in there in an emergent situation it was handled quickly with the utmost professionalism and care, as well as a knowledgeable nursing & respiratory staff. They were all right there with me and helped me to recover quickly and return back to work. I will always make Thomas my first choice.
-
September 2024 by Adrienne Casto
They murdered my disabled Aunt. They told us she "had no quality of life because of her disability" and we "need to just let her go with respect" while she was in for a lung issue. We said, "we think she has something wrong with her kidneys." The doctors said, "no, no, she's just dying and you need to accept it." Her lung doctor said, "she's all better and can go home." Two weeks later she died from sepsis from a kidney infection that they refused to treat. Do NOT go here. They WILL try to kill you. She is NOT the only person we have been told to "just let go". Take the extra 5 minutes and go to a different hospital.
-
September 2024 by Angela Marie Backus
Although Thomas is my hospital choice for care, NOT ELECT FOR OPEN HEART SURGERY AT THOMAS HOSPITAL!!! We came for a quintuple bypass and they didn't have the right equipment to perform the surgery!!! My loved one went through pure hell for over a week waiting on the procedure, and starved and shit his guts out the day before. Apparently, they don't have all of the right tools to handle all patients that elect to have their bypass at Thomas!! They are not equipped for any and all complications that could arise during open heart surgery!! How could a hospital perform these procedures without being ready??!! They are "accredited" to perform these procedures!! How is this legal? Now, my loved one is going to have 2 hospital bills, 2 surgeon bills, 2 anesthesia bills, two laboratory bills, 2 radiology bills, 2 respiratory therapist bills, plus a critical care ambulance ride. DON'T CHOOSE THOMAS FOR YOUR HEART!!! GO TO CAMC MEMORIAL WHERE THEY KNOW WHAT THEY'RE DOING!!! I'm glad he had the surgeon he had. Dr. Dans is phenomenal!! He's unfortunately at the wrong hospital. I get it that they're trying to advance their capabilities and bring better cardiac care to the area. Had they been equipped, I have no doubts about Dr. Dans or the hospital. This has been an absolute nightmare for not only the patient, but also the loved ones. We are disappointed by the experience. Which is very hard for me to say because I wouldn't deliver children anywhere else except for Thomas. Thankfully, the patient had a successful heart bypass at CAMC today. Don't advertise that you can compete with the "big boys" when you can't!! There are lives at risk every time they perform this procedure due to lack of resources. Once the hospital gets fully prepared, I have no doubts in Dr. Dans and the staff at this hospital.
-
August 2024 by Julie Robinson
The cafeteria that provides food to patients is horrible. Got a tray and the plate was empty nothing on it. Macaroni and cheese with green beans is dinner every Saturday which in my opinion is a child’s meal and not fit to eat at all. Their diabetic diet is far from healthy French toast every morning or a cold bagel with powdered eggs. The food is nasty. I understand hospital food isn’t the greatest but this is ridiculous!! The custodians have no clue what they’re doing asked for floor to be mopped due to spilled pop and all he did was smear it all around the room creating a sticky floor to walk on. Sheets don’t get changed everyday unless you ask and rooms don’t get cleaned efficiently so not to spread germs from room to room. They use the same swiffer mop with the same dirty water for every room. Husband was supposed to be sent to rehabilitation in nursing home after having Covid with respiratory failure, end stage heart failure and 16 other issues and developed atrophy in his muscles and back and was sent to a facility in Clay Co. over a hour and thirty minutes from his home and upon arrival was told they don’t do rehabilitation and then told he will be sent to Braxton Co. which is farther away. My husband laid in that hospital for two months lost @50# was treated with nothing but disrespect. Was full DKA when he got to Thomas with levels >700 and nurse gave him pop and fed him on first day there. Negligence!! Took two days to get him on a bipap, placed a catheter that went unchanged for @five days. He laid in his own feces and urine for over four hours before anyone would assist him. They ignore the call lights and turn them off at the nurses desk I saw that myself. I was constantly cleaning his room of debris on the floor from nurses. Linens were always dirty. One nurse told him she couldn’t give meds but when I checked his chart she noted that she did and when she knew I knew then meds were given and told my husband it was against the law for me to have access to his chart. WVU linked our charts so how’s that illegal? They lie, treat patients like trash and expect respect from patients and family. We had a family consult with the only great Dr they have a Dr that has been with my husband for over 15 years only to be interrupted by two nurses who wanted it to look like they were actually doing their job which was complete disrespect towards the Dr and family. They shipped him off to a place that can’t even help him just so they didn’t have to deal with him anymore. Malpractice at its best!! I’m surprised their still in business and haven’t been sued. I wouldn’t send my dog there!!
-
August 2024 by Tara Brammer
My aunt was in the hospital for 6 days on 4 pavilion. The stories she told me are horrible. I feel since she is 79 years old and no social media and I’m going to be her voice. I understand not all patients will walk out of hospital happy but this is the sweetest never complaining woman. I’m a traveling RN and been in some major hospitals. But for a CNA to tell the patient “it’s none of your business” to a patient (my aunt) when she asked what her blood pressure was…like what decent human being says that to someone??!
Here are some things she experienced and voiced:
She finally had to ask a social worker for a tub water and washcloths to get herself cleaned up. She was given water and 2 rags. She used one for top of her body she said and the other for the bottom. She didn’t even get a towel to dry off. Tha was day 6 of her stay. The social worker asked if there’s anything she can do for her and that’s all she asked for .
On admission the questions the nurse asks were asked so fast and she said the oriental nurse was asking so fast and not waiting for her response was because it took her a second or two to respond. He was dismissive to her. It was overwhelming. She started crying and the male nurse got frustrated and said “now what’s wrong with you?”
She was transferred for cardiology for aortic valve stenosis. 2 cardiologist said she needed surgery and 2 said she didn’t. Said she was 20% stenosis when cardiologist here in Lewisburg said she’s 89% stenosis and should have never been discharged without intervention. Needless to say this was the reason for dizzy spell and falling on her poor face. So she will go to CAMC for surgery. Luckily she has my mom who’s a nurse to take her to appointments and advocate for her.
-
August 2024 by Cassidy O’dell
Came here for my father’s open heart surgery. Doctor Groves was wonderful! As for the nurses and office staff it was a horrible experience. So much malpractice occurred leading up to the surgery, a VERY serious issue. Waited 5 hours to hear back about my father, “because they were waiting for a shift change to move him and let us see him.” WE WAITED FIVE HOURS FOR A SHIFT CHANGE. Absolutely ZERO respect for patients and their families. Doctors are FANTASTIC but office staff is horrendous.
-
August 2024 by Brenda Gibson
Terrible hospital experience!! Would NEVER bring a family member there again! Also would not recommend that anyone should take their loved ones there. Of my father’s 6 days there, we had very few positive experiences with his care from his nurses and doctors.
-
July 2024 by Linda Young
Tuesday I had out patient test and Thursday I had surgery with observation stay on 5 south.
With all my years of experience with Thomas hospital it was my least favorite. The patient care was horrible and employees rude in the past. I dreaded this surgery because it was at Thomas.
Well to my surprise on Tuesday thru Friday I have to say every employee that I came in contact with was amazing,friendly and helpful. Including the gulf cart driver for transportation was supper special. Let me add that the nurses was more than nice and friendly......very caring and helpful. The lab ladies was nice and caring.....first time ever being on 5south. My room was amazing and clean. Every nurse and cna that was involved in my care was super nice,helpful and friendly.
I couldn't believe what I was experiencing.....after many many years of dissatisfaction .
Dr Boustauny was a amazing and caring surgeon as well. Thank you all for the great care and service....I couldn't believe the changes I seen and felt from these employees.
-
July 2024 by Lisa Fullbright
Could you maybe have the staff put down personal cell phones and tend to patients
Having my daughter forgotten about in the ER truly wasn’t the warmest feeling and to see her nurse busy on her cell phone
Sad
