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“Excellent service! Very nice staff that had great communication. Confirmed my appointment with Jacquelin, who was very sweet and patient with quick responses along with time and quotes given. Was also helped by Robert, he was very helpful and had great customer service!”
“I have been with cricket for 10 plus years now and I am very happy with everything if I have any concerns they fix everything and I have had no issues I will continue to be a loyal customer. the store is clean and well stocked, the staff is courteous and polite and professional,they have a great verity of products to choose from and then really do work with you I have been many places and I have only found one Dead spot and that's just for 2 second's and that's saying a lot the coverage is amazing*****.”
“I wanna say how grateful & thankful for the 2 employees @ this location. Josh & Whistler-manager. I had problems with my phone & could not resolve them! They went out of their way to help! They are 2 great employees! I give them 10/10 STARS!! All companies should have employees like these 2? Thank you Both!”
“I have been a Boost customer for several years. I had gone to different Boost stores with issues with my phone and they still were never solved. I went into the South Charleston store where I had met Preston. As soon as I walked in he greeted me and I was like that's different I have never been greeted at Boost. I explained to Preston what my issue was and in less than five minutes the phone was working the best it had in weeks. When ever I had a problem Preston solved it. I now find out that he is leaving and I was so sad. I will continue to use this store but it will never be the same. I wish Preston all the luck with his new venture.”
“It's a Walmart. Most the employees don't want to be there, and the customers don't want to be there. It's just they have to. Walmart is one of the biggest employers of the area. Walmart has crushed most mom and pop stores, so there is no where else to go go shop really. This is not the fault of the staff. The people who do work there work hard. Give them a break.”
“Loved our salesman Robert H at The South Ridge store in South Charleston WV he helped me and my Husband with the change over from T-Mobile to AT&T easy I’ve never had such fast service and he’s very helpful.Thank you Melissa Canaday”
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“The customer service at this Verizon went above and beyond. I had to bring my two little girls with me, and every member of their team helped me with them. My girls are very young, so they're also very wild. Not once did they make me feel like bad about them running around like maniacs. They went out of their way to play with them and make us all comfortable. That type of service does not go unnoticed and I am very grateful to them!”