Internet Service Providers near South Charleston, WV

“The customer service at this Verizon went above and beyond. I had to bring my two little girls with me, and every member of their team helped me with them. My girls are very young, so they're also very wild. Not once did they make me feel like bad about them running around like maniacs. They went out of their way to play with them and make us all comfortable. That type of service does not go unnoticed and I am very grateful to them!”

“I have only been a customer for a few hours,but I can already tell a huge difference in my wi-fi speed. Everyone I've dealt with have been very polite and nice. So glad I made the change. You've got a customer for life here.”

“Recently switched from Verizon to T-Mobile at the Town Center Mall T-Mobile store. Stopped in later in the evening to get everything taken care of. Of course things didn't go as planned but Gage, who has to be the calmest person I've ever met, spent hours getting everything taken care of. I'd imagine that my case was a little complicated which didn't help with making things easier though. Had a couple small issues the next day but Gage, Shane, Josh and another(sorry I can't remember your name), had it taken care of quickly. It's nice to actually have service at home now and for a lot less than Verizon. Can't say enough good things about the guys at this store and definitely glad I made the time to drive down.”

“On 05/31/2024 I went in to get a SIM card issue resolved. Raresha (the manager) was very helpful and efficiently got the SIM card replaced and operational for me. Boost Mobile at 163 Court St is a professional operation.”

“Previously, we had phones from another company... named after a noisy, very annoying green, insect (which rhymes with Ticket btw)! We suffered through 2 years of being purposely misled (i.e. lied to), rudely insulted by a female manager at the Corridor G store location, sold defective & inferior phone equipment, & generally having our questions & service problems ignored by our previous provider,We originally got our T-Mobile phones almost 2 years ago from the sales rep, John, who was & is phenomenally helpful. We had been searching for about 2 months for a new phone provider and only planned to continue our "window shopping" that particular day but ended up buying on the spot & we're very glad we did! John even took the time to get us setup with our phones, so we had a totally smooth, problem free transition to our new phones... very important to anyone but even more so for a couple of "not quite so tech savvy" retirees!! That whole switching experience was totally unlike our experience with our previous phones when we lost ALL our phone contacts AND ALL OUR PICTURES!! We always deal with John for any of our questions or problems, which thankfully have been very minimal. In the beginning, we had a few "new phone panic" questions, but John was always able to solve our "problems" via a phone call. In fact, today's visit to the Kanawha Mall store location was only the second time we'd been in the store since we first came in to buy. T-Mobile is definitely a dependable phone provider & has a great bunch of friendly & helpful staff members in their Kanawha City store.However, DON'T ASK FOR JOHN... he's ours!!”

“I went to 3 TMobile stores, the first store the guy helped as much as he could, the one in cross lanes, I didn't appreciate how they were acting, kinda disrespectful so I left, But the one in South Charleston tops it, Brandon worked on my iPhone for about an hour with no luck. He was kind, patient and understanding. He got me the phone I could afford right now, and I I've had no issues. Super cool guy, very thorough and cares about his customers. 10/10 recommended. Y'all go see Brandon at River Walk tmobile”

“Had issues with cell phone. They tried to fix it buts in the charger. They were professional and courteous even when another customer was being rude. My issue couldn't be fixed in time i was in Wv. So ill do it in Indiana.”

“Quick, friendly service as I exchanged a non-functioning modem for my home. Good parking.You can go here and then visit the Chinese Buffet next door or do your grocery shopping a Krogers, right there in this shopping plaza.”