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February 2024 by T T
Fast service,vehicles were cleaneasy access to the 4 lanes.
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December 2023 by Benjamin Kathale
Awesome response with efficiency from the help with booking, picking me up by my favorite driver, to getting vehicle that suites my comfort and application of my UPS Aviation discount it was fantastic!! Praise to wonderful cheerleaders Cass, Tessa, and Taylor!! Always a fantastic experience!! Happy holidays to you all and definitely will be back as always!! Great service is always well appreciated
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December 2023 by Tommy H
They didn't have the type of car I had rented (Camry, Versa...) so they upgraded me to a Mustang convertible. Bummer :-) Great people here. Tesa (I think was her name) was awesome!
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November 2023 by Brittney Lassiter
We rented a car to travel for the weekend and it was a great experience once again. I have used enterprise a couple times now and they continue to make it a great experience every time!
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November 2023 by Dan
I was working with this place since 2016. I rented total probably over 100 cars and always it was very good experience. I believe because of the company rotation politics, people here were changing office location frequently but everyone who was working here treated me very well. Unfortunately I don’t work with this office anymore because I moved to another stare but I wish all Enterprise has similar service in all its places. Thanks Enterprise South Charleston for all nice cars you gave me and the service you provided
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November 2023 by Jim Radcliffe
Always a pleasure doing business with them, have since 2004. Excellent people, clean cars, makes the visit more enjoyable. Thank you to the staff of the South Charleston store. You made my day.Jim
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September 2023 by mikee piper
The gals at this location are the BEST!!!! They do a great job, know their job, and are so nice!!
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July 2023 by Amr Mohammed
This was one of the worst rental experiences we ever had. My wife suffered racism and discrimination from the workers there. They were rude, unprofessional, and they wanted to make the most money out of her. She was humiliated and insulted regularly for the total time of her rental. Especially from this worker "Ashley" who treated her with all hate and racism. Ashley treated my wife as if she was stealing the car, not renting it. We are filing an official complaint against this branch. If you want to rent a car in Charleston, avoid this branch and go to the downtown branch who knows customer service and know how to treat their customers!!!Update: This branch has overcharged us (as a revenge) without any justification or any paperwork,
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January 2023 by Matthew Coley
Beware of manager.he does not need to work with the public if I could I would give him a big 0.he is not helpful at all.the secretary is nice but don’t let that foul you don’t trust him I would recommend him to go get a different job. He clearly doesn’t care about you or your problems maybe a gas station would job would be better for everyone
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May 2022 by Emile O.
The Enterprise Rent-A-Car location in South Charleston is a wonderful place to rent a car. I decided to rent a car while mine was in a shop being repainted. The experience with this particular Enterprise location was great. The staff, including Taylor, Nichole, and Manager Cleef Desir were excellent in providing the service for renting a car. If a person needs to rent a car this is the place to go. You will not be disappointed. The address is: 107A MacCorkle Ave. SW South Charleston, WV 25303. I even received a ride back to my house when returning the rent-a-car. You will not be disappointed in the experience and happy you rented a car from Enterprise Rent-A-Car at 107A MacCorkle Ave. SW South Charleston, WV 25303.#Good Service
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December 2021 by Toney Shafer
Rented a car a month is advance. Was told I wasn’t important enough for the advance order to matter. I’ve been a long time customer and will not be using enterprise ever again.
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May 2021 by Meleila Chambers
I'm giving them a 4. My car being at jd byrider where I bought it 2 weeks ago and is now broke down and I don't know why cause they haven't told me that, enterprise did make sure they got me a rental. The lady was super nice and she contacted me herself to let me know she had me a rental ready
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April 2021 by Lynette Shaw
On March 31, 2021 I went to they Charleston enterprise car rental office after reserving a vehicle at another enterprise location (that gave away my reserved vehicle). This location worked very quickly to get my reservation changed to them so they could get me a vehicle. All three of the men working in that office were courteous professional and friendly. They provided me with a vehicle that was clean and in perfect condition. When I returned the vehicle Mark graciously gave me a ride to the body shop so I could pick up my car. The next time I want to rent a car in Charleston WV, I will definitely go to the Charleston WV Enterprise Office.
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March 2021 by Elizabeth Brown
Horrible experience. Currently still stranded because the car I reserved online was not actually available and then the employee tells me it was my fault for not making reservation 24 hours ahead. Like I could time my car breaking down.
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October 2020 by Brian Hubbard
Great truck! Great price! Great service!Shout out to Micha Carter- Bozeman my account specialist. Very friendly and knowledgeable.Definitely deserves a raise. Will be a repeat customer and will be recommending to all my friends.
