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November 2023 by Karen Bava
Excellent customer service by Robert. A dedicated and knowledgeable technician.Service and repairs delivered on time with accuracy.
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September 2023 by Sharrie Beaar
Robert was absolutely wonderful!He was so informative about all of my questions and explained them in a manner that was easy to understand. I would recommend CPR to anyone have any technical or cellular issues. Very grateful for Robert at CPR...??
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September 2023 by Diana Mendez
I’m amazed that Cody R, was able to fix my cell phone >> I thought it was a goner!! I will be sending my friends to this business and Yes, the customer service was excellent!!
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September 2023 by Cassandra Kirkpatrick
I bought a glass protector for an a new I Pad Pro and asked the nice gentleman to insert them both in my new Otter Box. It took about 45 minutes but he was very gracious about it. I would have boxed up the OTTER BOX and sent it back.EXCELLENT, GREAT, SERVICE!
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August 2023 by cgmoffatt
Update crashed my iPhone Friday night. I need it for literally everything. Drove to CPR from Gassaway the next morning. The tech got it rebooted without having to do a restore which would have wiped it clean. He also switched out the battery at my request, and all on a Saturday. Reasonable pricing too. Could not ask for better service. A+.
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August 2023 by susie margaret ross
i took my ailing cell phone to these guys, and they were great. i was pretty freaked out when i first went in b/c i know next to nothing about cell phones or cell phone repair, but everybody there was extremely polite and helpful.my phone was five years old, and the battery had expanded (making the top and the bottom of the phone separate) and was A FIRE HAZARD, i learned to my shock and dismay. yikes!i had already decided that i probably needed to buy a new phone, and i had one in mind; conscientious, patient, and knowledgeable CODY steered me away from the one i thought i wanted and suggested a better one for less money! then he transferred everything from my old phone to my new one, and my new phone was ready to be picked up the very same day.these guys are terrific! give them a raise!
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August 2023 by David Ellis
Only problem I took in were two loose keys on a laptop. CPR said it could replace the keyboard. They had problems matching the keyboard and said it had to be physically a wired from the computer which took more time.Then they said when they fixed it they connected it to the wrong charger and could not get it to charge. Then they said someone else got it working with the correct charger. BUT When I got it home the screen was dead as was video card so it cannot work with it's screen or HDMI or an external monitor.I would not recommend them for laptop repairs.
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July 2023 by Montica Clark
Robert Adkins at Southridge, West Virginia location was extremely helpful in identifying the problems with my cell phone. Although I opted to not get the charging port replaced, Mr Adkins gave me options to charge my old phone until I could get a new one. He was knowledgeable and didn’t try to sell me items I didn’t need. Because of his service I also bought my sister into the CPR store when she was having battery problems with her phone. FIVE STARS FOR MR ADKINS*****
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July 2023 by David Deschere
Very personable and reasonable. It took about 10 days for them to replace the battery in my daughter’s iPad but they were clear that it might take two weeks. They were also thorough, confirming that it was just the battery and not the related chips. I appreciated that they thoroughly explained the possible issues and the steps they would take. I will go back again when needed.
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July 2023 by Karen Lasure
Took my mom's phone here late Saturday evening. It was full of malware. Justin was awesome and had it fixed in minutes. They are awesome! Highly recommend! Ask for Justin Roberts.
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July 2023 by Faith Rae Webb Cooper
We made an appointment online saved $10 on the repair and the phone was immediately repaired and returned in less than an hour.
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July 2023 by Patti Petitt
Had my husband's phone for 2 weeks ? Got it back with the screen broken! They kept saying it may be this or it may be that etc.....now we have a really broken phone and no results for repair!!! Never going back, will not recommend!!!!!
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June 2023 by Gregory Chiartas
My iPhone 13 mini was crushed. I took it to CPR. Things initially started out rough because they did not order the back of my phone or the frame when they said they did so repairs were delayed by 5 days. But once they did get the parts in, they did a fantastic job repairing my phone. I could be happier. Here is a picture of how badly my phone was damaged. It now looks and works like new.
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June 2023 by Andre Hamilton
I’m so thankful for CPR! My phone charger tip broke into my phone and AT&T couldn't get it and Best Buy’s Geek Squad couldn’t either and Josh at CPR had me in and out in 10 min with it out and working. Thank you!!!
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June 2023 by Carl Haynes
I'm have had 2 devices get new batteries there , they do good work, will use them again
